Mark Cabal
DESERT HOT SPRINGS,CA
Summary
Dynamic restaurant server with extensive experience at Sunrise Country Club, excelling in customer service and beverage pairing. Proven ability to enhance guest satisfaction through effective teamwork and menu knowledge, consistently increasing sales during peak hours. Skilled in order processing and adept at managing multiple tasks in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Restaurant Server
Sunrise Country Club
Rancho Mirage, CA
11.2009 - Current
- Facilitated teamwork among servers during busy periods or special occasions
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Processed payments from customers using cash registers or POS systems.
- Assisted other servers as needed during peak hours or special events.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Followed up on guest requests in a timely manner.
Restaurant Server
Torakichi Ramen
Palm Springs, CA
01.2020 - 01.2024
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Managed multiple tasks simultaneously while providing excellent customer service.
Restaurant Server
Canton Bistro
La Quinta, CA
01.2013 - 10.2016
- Processed payments from customers using cash registers or POS systems.
- Assisted other servers as needed during peak hours or special events.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
Education
Some College (No Degree) - Computer Engineering
University Of The East
PhilippinesSkills
- Customer service
- Point of sale
- Menu knowledge
- Beverage pairing
- Team collaboration
- Order processing
Timeline
Restaurant Server
Torakichi Ramen
01.2020 - 01.2024
Restaurant Server
Canton Bistro
01.2013 - 10.2016
Restaurant Server
Sunrise Country Club
11.2009 - Current
Some College (No Degree) - Computer Engineering
University Of The East