Mark Cablay
West Covina,CA
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Upselling on guests with popular menu items. Outstanding work attendance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Applebee's Neighborhood Grill & Bar
Walnut, CA
03.2021 - Current
- Delivered food orders promptly and courteously.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
Busser
Disneyland Resort
Anaheim, CA
03.2022 - 03.2023
- Delivered food orders to tables in a timely manner according to company standards.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
Education
Some College (No Degree) - Computer Programming
Mt. San Antonio College
Walnut, CAHigh School Diploma -
Santana High School
La Plenty, CA06-2021
Skills
- Food safety
- Table management- Great relations with guests, and experience
- Functional- On time, reliable
- Human Relations- Creating guest relationships, staff, etc
- Teamwork- able to work well with teams
- Menu recommendations- Recommending alcohol, dessert, appetizers
- Upselling- attracting guests to buy loaded menu items
- Server etiquette- Respectful to people of all ages, table manners,
Certification
- Food handlers
Affiliations
- Fitness and exercise
Timeline
Busser
Disneyland Resort
03.2022 - 03.2023
Server
Applebee's Neighborhood Grill & Bar
03.2021 - Current
Some College (No Degree) - Computer Programming
Mt. San Antonio College
High School Diploma -
Santana High School
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