Mark Cathey

Designed roof water management systems that will be backed with a lifetime warranty.

Conduct in-home sales/product presentations that promote urgency, by explaining the cost of procastinating, doing nothing.

Negotiated details of contracts and payment options and prepared detailed proposals.

Consistently met and exceeded company expectations for productivity and accuracy levels.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Provided on-site product presentations.

Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.

Identified prospective customers for self generated sales just by talking to people where ever I go.

Addressed customer questions and concerns regarding products, prices and availability.

Delivered exceptional service to strengthen customer loyalty.

Educated and helped customers select merchandise based on their needs.

Confirmed that appropriate changes were made to resolve customers' problems.