Mark Curinga

Troubleshot and repaired network issues from head end to customer.

Ensured network stability.

Managed tasks in challenging weather and environmental conditions.

• Learned safety protocols and procedures for outside plant operations.
• Supported team members in troubleshooting connectivity issues and service disruptions.
• Collaborated with senior technicians to enhance technical skills and operational efficiency.
• Reduced network downtime through preventive maintenance measures and swift response to emergency repairs.

• Diagnosed and resolved equipment malfunctions to ensure optimal performance.
• Performed routine maintenance on machinery, enhancing system reliability and longevity.
• Installed and calibrated industrial equipment according to specifications and safety standards.
• Trained junior technicians on best practices for service procedures and troubleshooting techniques.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

• Cultivated relationships with clients to identify and address their needs effectively.
• Developed tailored sales strategies to enhance market penetration and revenue growth.
• Conducted product demonstrations, showcasing features and benefits to potential customers.
• Collaborated with cross-functional teams to ensure seamless service delivery and client satisfaction.

• Developed and implemented strategic initiatives to drive company growth and market expansion.
• Cultivated relationships with stakeholders to enhance collaboration and foster innovation.
• Directed financial planning and analysis processes to ensure sustainable profitability.
• Oversaw operational efficiency improvements through process optimization and risk management strategies.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.