MARK DEPAULIS
Syracuse,NY
Summary
Accomplished healthcare leader with over 30 years of experience in medical imaging, clinical applications, and commercial operations. Combines deep technical expertise as a radiologic technologist with a proven track record in sales, training, and medical affairs leadership. Recognized for driving cross-functional collaboration, elevating customer experience, and advancing patient care through innovative imaging solutions. Adept at leading high-performing teams, managing complex projects, and fostering long-term partnerships with healthcare professionals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Director of Medical Operations, Americas
GE Healthcare, Pharmaceutical Diagnostics
08.2019 - Current
- Directed strategic initiatives to enhance operational efficiency and drive organizational growth.
- Led cross-functional teams in developing and implementing process improvements across multiple departments.
- Fostered a culture of innovation by mentoring senior staff and encouraging collaborative problem-solving.
- Streamlined workflows through strategic planning, resulting in improved project delivery timelines.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Medical Information & Applications Manager for US/Canada
GE Healthcare, Life Sciences
05.2015 - 08.2019
- Responsible for leading a team of Medical Information & Applications Support (MI&AS) specialists providing services to GE Healthcare customers within the US & Canada. Reports directly to the head of Medical Affairs for USCAN. Responsible for the coordination and reporting of the MI&AS field team. Lead the activities of all medical information and product applications specialists in Medical Affairs in USCAN maintaining a team approach to the provision of information and services to internal and external customers in a compliant manner. Have proactive communication with customers and head of MA USCAN. Have excellent leadership skills and management skills to lead a team of highly functioning MI&AS Specialists. Working knowledge of all of the company's products. Provide scientific guidance and back up for all of customers inquiries. Coordinate budget needs to ensure proficient operation of MI&AS team. Support global training for the medical information logging and tracking system as required. Maintain skill level by conducting annual training. Professionally represent GE Healthcare Medical Affairs department at trade shows and conferences with industry regulations.
Senior Radiology Technologist
Upstate University Hospital
11.2007 - 10.2014
- Provide high quality radiographic examinations under the direction of the department radiologist. Supervise senior, junior and student technologist to include quality control of films (proper positioning, technique factors, new routines, special views, as appropriate); coordinate staff to complete work assignments effectively and efficiently; instruct/orientate new students and hires on the proper use of imaging equipment and following department procedures and protocol as they are defined in the policy and procedure manual; maintain clinical competences/evaluations of staff; participate in the formation of department policies and procedures which pertain to the areas of responsibility; and maintain credentialing and certification to be a clinical instructor. Lead liaison/Technologist between Pediatric and Adult Operating Rooms for medical imaging needs and concerns. Responsible for all the training and understanding of all new Medical Residents and Attending’s that use the General Electric CEC C-arms during medical procedure.
Applications Consultant
Virtual Imaging, Inc.
02.2007 - 11.2007
- Consult with health care professionals and providers for the Canon Medical Digital Radiography Systems, the Radpro and FluoroPro Imaging Line (product development), the Ziehm Medical C-Arms and other manufacturers imaging systems and equipment. In addition, help trouble shoot and provide imaging solutions. Assist sales department with demonstration of products and services.
National Dealer Sales Manager
InfiMed, Inc.
03.2005 - 01.2007
- Responsible for overseeing, managing and developing all aspects of U.S. sales account base through dealer sales channel along with the developing and selling to key O.E.M accounts that are U.S. based. Work with all internal departments to develop growth, revenue and market penetration for entire product line. Identify market trends for new revenue growth. Support company and departmental goals and objectives.
Clinical Applications Specialist
Fuji Film Medical Systems, Inc.
11.2003 - 03.2005
- Consult with health care professionals and providers for Fuji Film Medical Systems PACS and CR Systems along with film demonstrations. In addition, help trouble shoot and provide imaging solutions. Assist sales department with demonstration of products and services.
Area Sales Manager
Alliance Imaging, Inc.
08.2000 - 12.2002
- Responsible for covering New York State and Northern Pennsylvania account base included CEO’s, CFO’s, Senior Management, Radiologists, radiology Administrators of hospitals, Physicians and private imaging facilities specializing in Magnetic Resonance, Computerized Tomography, and PET imaging services. In addition to consulting on individual equipment requirements and layouts.
Account Manager
Medrad, Inc.
10.1996 - 08.2000
- Responsible for covering New York State (except for New York City,) and Northern Pennsylvania account base including radiology departments, cardiac catheterization labs, and private imaging facilities specializing in Angiography, Magnetic Resonance Imaging and Computerized Tomography Imaging.
Account Manager
S & W. X-RAY
02.1992 - 09.1996
- Responsible for Syracuse and the North Territory, with heavy emphasis on hospitals and private imaging facilities, sales of imaging equipment, consumable supplies and accessories, average monthly sales volume of $500,000.
Radiologic Technologist, Part-time
St. Joseph’s Hospital Health Center
02.1992 - 08.1995
- Responsible for radiology exams and procedures, patient care and assistance with special procedures in ER and OR on a per diem basis.
Radiology Manager
North Medical Family Physicians, P.C.
10.1989 - 02.1992
- Responsible for directing various radiology procedures, managing staff and inventory, annual budget and contracts.
Radiologic Technologist
A. L. Lee Memorial Hospital
08.1986 - 02.1987
- Responsible for working 12 hour shifts on weekends while attending SUNY at Oswego full time, including radiology exams and procedures, patient care and assistance with special procedures in the ER and OR.
Education
MBA - Business Management
Syracuse University
Syracuse, NY05-2011
Bachelor of Science - Vocational Education & Health Occupation
University of New York at Oswego
Oswego, NY05.1989
Associate of Applied Science - Radiologic Technology
State University of New York, Health Science Center
Syracuse, NY05.1986
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
Certification
- American Registry of Radiologic Technologists (A.R.R.T.)
- American Society of Radiologic Technologists (A.S.R.T.)
- New York State Society of Radiologic Technologists (C.N.Y.R.T.)
- Central New York Chapter of Radiologic Technologists (C.N.Y.R.T.)
ACTIVITIES
American Red Cross Blood Services Volunteer Liverpool, N.Y. Blood Donation Center Central New York Chapter of Radiologic Technologists Held the offices of President, Vice President, and Treasurer Board Member, SUNY, Health Science Center Radiology Program
MILITARY EXPERIENCE
- US ARMY, Medical Services Corp.
- Captain- Honorable Discharge
- 1st Lieutenant –Responsible for the medical health and welfare of battalion members and the administration of a $2+million budgets.
- 2nd Lieutenant –May 1989.
- Medical Platoon Leader of 2nd Bn. 108th Inf., 10th Mountain Division
TEACHING EXPERIENCE
- Student Teacher, SUNY Health Science Center
- In conjunction with SUNY at Oswego, completed Student Teaching in Radiologic Technology. Planned and presented instruction to college freshmen and sophomores in radiological physics and positioning as well as various radiological procedures and techniques.
Additional Education
Health-related courses (MRI Physics) with Dr. Kanal at the University of Pittsburgh for Magnetic Resonance Imaging, Sales and Communications; Dale Carnegie Institute of Central New York, continuing professional development to maintain certifications and peak sale performance. In addition to Specialized Rotations in the following areas; OR, Radiology, Computerized Tomography, Digital Radiography, Heart Catheterizations, Gastrointestinal Radiography, Nuclear Medicine, Genitourinary Radiography, Bone Radiography, Portable Radiography, Lymphangiography, Ultrasound, Venograms, and Magnetic Resonance Imaging at SUNY Health Science Center, Veterans Administration Hospital, Harrison Center, Community-General Hospital.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Director of Medical Operations, Americas
GE Healthcare, Pharmaceutical Diagnostics
08.2019 - Current
Medical Information & Applications Manager for US/Canada
GE Healthcare, Life Sciences
05.2015 - 08.2019
Senior Radiology Technologist
Upstate University Hospital
11.2007 - 10.2014
Applications Consultant
Virtual Imaging, Inc.
02.2007 - 11.2007
National Dealer Sales Manager
InfiMed, Inc.
03.2005 - 01.2007
Clinical Applications Specialist
Fuji Film Medical Systems, Inc.
11.2003 - 03.2005
Area Sales Manager
Alliance Imaging, Inc.
08.2000 - 12.2002
Account Manager
Medrad, Inc.
10.1996 - 08.2000
Account Manager
S & W. X-RAY
02.1992 - 09.1996
Radiologic Technologist, Part-time
St. Joseph’s Hospital Health Center
02.1992 - 08.1995
Radiology Manager
North Medical Family Physicians, P.C.
10.1989 - 02.1992
Radiologic Technologist
A. L. Lee Memorial Hospital
08.1986 - 02.1987
Bachelor of Science - Vocational Education & Health Occupation
University of New York at Oswego
MBA - Business Management
Syracuse University
Associate of Applied Science - Radiologic Technology
State University of New York, Health Science Center
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