Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Mark Dias

Houston,TX

Summary

Person seeking broader opportunities of knowledge within the Invoice Operations

Overview

13
13
years of professional experience
1
1
Certification

Work History

Billing Operations Manager

Reliant Energy
Houston, TX
06.2022 - 03.2024
  • Managed and monitored the daily operations of accounts receivable and billing team.
  • Identified, analyzed, and resolved billing discrepancies in a timely manner.
  • Performed regular audits to ensure compliance with internal policies and procedures related to billing.
  • Collaborated with other departments to resolve customer issues in a timely manner.
  • Helped customers to bring accounts into good standing by implementing payment plans.

Stocking TA

Walmart
Houston, TX
08.2020 - Current
  • Sales associate, Customer service, Stocking

Assistant Manager

Timewise Gas Station
Katy, TX
01.2018 - 08.2020
  • Delegated task amongst shift staff to ensure the order and proper operation of the store
  • Managed store money; made deposits, ordered cash, till balancing
  • Received inventory and organized items amongst store departments
  • Bill auditing
  • Communicating with bill delivery vendors.

Locator Technician

Heath Consultants Incorporated
04.2016 - 10.2017

Shift Lead

Walgreens
Katy, TX
01.2013 - 01.2016
  • Delegated task amongst shift staff to ensure the order and proper operation of the store
  • Managed store money; made deposits, ordered cash, till balancing
  • Received inventory and organized items amongst store departments
  • Bill auditing
  • Communicating with bill delivery vendors.

Cashier

Cook & Porter Burger King
Katy, TX
01.2012 - 01.2013
  • Ensured the customer's needs were met in ordering and check out
  • Prepared and cooked meals
  • Assisted management with inventory upkeep and ordering supplies
  • Maintained the cleanliness of broilerSales.

Sales

Robert Wayne
Katy, TX
01.2011 - 01.2013
  • Assisted customers in finding shoes and offered my opinion when asked
  • Assisted customers at checkout
  • Organized the new shoes into the older ones.

Cashier

Robert Wayne
Katy, TX
01.2011 - 01.2013
  • Greeted customers upon arrival and seated them at their table
  • Answered telephone and entered to-go orders
  • Serves customers.

Education

High school diploma -

Houston Community College
03.2024

High School Diploma -

Maybe Creek HS

Skills

  • Customer Service
  • SAP
  • Assistant Manager Experience
  • Leadership
  • Management
  • Shift Management
  • Store Management Experience
  • Cash Handling
  • Inventory Control
  • Supervising Experience
  • POS
  • Communication Skills
  • Sales
  • Retail Sales
  • Planograms
  • Windows os (6 years)
  • Food Safety
  • Interviewing
  • Invoice Processing
  • Audit Support

Certification

Driver's License

Additional Information

  • SKILLS
  • Type 27 wpm
  • Problem solving
  • Fast paced learner
  • Good time management
  • Organized
  • Task delegation
  • Money management
  • Leadership
  • Excels with technology
  • Communication skills

Personal Information

  • Relocation: Anywhere
  • Title: Invoice Operations

Timeline

Billing Operations Manager

Reliant Energy
06.2022 - 03.2024

Stocking TA

Walmart
08.2020 - Current

Assistant Manager

Timewise Gas Station
01.2018 - 08.2020

Locator Technician

Heath Consultants Incorporated
04.2016 - 10.2017

Shift Lead

Walgreens
01.2013 - 01.2016

Cashier

Cook & Porter Burger King
01.2012 - 01.2013

Sales

Robert Wayne
01.2011 - 01.2013

Cashier

Robert Wayne
01.2011 - 01.2013

High school diploma -

Houston Community College

High School Diploma -

Maybe Creek HS

Driver's License

Mark Dias