Mark Dias
Houston,TX
Summary
Person seeking broader opportunities of knowledge within the Invoice Operations
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Operations Manager
Reliant Energy
Houston, TX
06.2022 - 03.2024
- Managed and monitored the daily operations of accounts receivable and billing team.
- Identified, analyzed, and resolved billing discrepancies in a timely manner.
- Performed regular audits to ensure compliance with internal policies and procedures related to billing.
- Collaborated with other departments to resolve customer issues in a timely manner.
- Helped customers to bring accounts into good standing by implementing payment plans.
Stocking TA
Walmart
Houston, TX
08.2020 - Current
- Sales associate, Customer service, Stocking
Assistant Manager
Timewise Gas Station
Katy, TX
01.2018 - 08.2020
- Delegated task amongst shift staff to ensure the order and proper operation of the store
- Managed store money; made deposits, ordered cash, till balancing
- Received inventory and organized items amongst store departments
- Bill auditing
- Communicating with bill delivery vendors.
Locator Technician
Heath Consultants Incorporated
04.2016 - 10.2017
Shift Lead
Walgreens
Katy, TX
01.2013 - 01.2016
- Delegated task amongst shift staff to ensure the order and proper operation of the store
- Managed store money; made deposits, ordered cash, till balancing
- Received inventory and organized items amongst store departments
- Bill auditing
- Communicating with bill delivery vendors.
Cashier
Cook & Porter Burger King
Katy, TX
01.2012 - 01.2013
- Ensured the customer's needs were met in ordering and check out
- Prepared and cooked meals
- Assisted management with inventory upkeep and ordering supplies
- Maintained the cleanliness of broilerSales.
Sales
Robert Wayne
Katy, TX
01.2011 - 01.2013
- Assisted customers in finding shoes and offered my opinion when asked
- Assisted customers at checkout
- Organized the new shoes into the older ones.
Cashier
Robert Wayne
Katy, TX
01.2011 - 01.2013
- Greeted customers upon arrival and seated them at their table
- Answered telephone and entered to-go orders
- Serves customers.
Education
High school diploma -
Houston Community College
03.2024
High School Diploma -
Maybe Creek HS
Skills
- Customer Service
- SAP
- Assistant Manager Experience
- Leadership
- Management
- Shift Management
- Store Management Experience
- Cash Handling
- Inventory Control
- Supervising Experience
- POS
- Communication Skills
- Sales
- Retail Sales
- Planograms
- Windows os (6 years)
- Food Safety
- Interviewing
- Invoice Processing
- Audit Support
Certification
Driver's License
Additional Information
- SKILLS
- Type 27 wpm
- Problem solving
- Fast paced learner
- Good time management
- Organized
- Task delegation
- Money management
- Leadership
- Excels with technology
- Communication skills
Personal Information
- Relocation: Anywhere
- Title: Invoice Operations
Timeline
Billing Operations Manager
Reliant Energy
06.2022 - 03.2024
Stocking TA
Walmart
08.2020 - Current
Assistant Manager
Timewise Gas Station
01.2018 - 08.2020
Locator Technician
Heath Consultants Incorporated
04.2016 - 10.2017
Shift Lead
Walgreens
01.2013 - 01.2016
Cashier
Cook & Porter Burger King
01.2012 - 01.2013
Sales
Robert Wayne
01.2011 - 01.2013
Cashier
Robert Wayne
01.2011 - 01.2013
High school diploma -
Houston Community College
High School Diploma -
Maybe Creek HS