Mark Dias
Houston,TX
Summary
Person seeking broader opportunities of knowledge within the Invoice Operations
Overview
13
13
years of professional experience
1
1
Certification
Work History
Billing Operations Manager
Reliant Energy
Houston, TX
06.2022 - 03.2024
- Managed and monitored the daily operations of accounts receivable and billing team.
- Identified, analyzed, and resolved billing discrepancies in a timely manner.
- Performed regular audits to ensure compliance with internal policies and procedures related to billing.
- Collaborated with other departments to resolve customer issues in a timely manner.
- Helped customers to bring accounts into good standing by implementing payment plans.
Stocking TA
Walmart
Houston, TX
08.2020 - Current
- Sales associate, Customer service, Stocking
Assistant Manager
Timewise Gas Station
Katy, TX
01.2018 - 08.2020
- Delegated task amongst shift staff to ensure the order and proper operation of the store
- Managed store money; made deposits, ordered cash, till balancing
- Received inventory and organized items amongst store departments
- Bill auditing
- Communicating with bill delivery vendors.
Locator Technician
Heath Consultants Incorporated
04.2016 - 10.2017
Shift Lead
Walgreens
Katy, TX
01.2013 - 01.2016
- Delegated task amongst shift staff to ensure the order and proper operation of the store
- Managed store money; made deposits, ordered cash, till balancing
- Received inventory and organized items amongst store departments
- Bill auditing
- Communicating with bill delivery vendors.
Cashier
Cook & Porter Burger King
Katy, TX
01.2012 - 01.2013
- Ensured the customer's needs were met in ordering and check out
- Prepared and cooked meals
- Assisted management with inventory upkeep and ordering supplies
- Maintained the cleanliness of broilerSales.
Sales
Robert Wayne
Katy, TX
01.2011 - 01.2013
- Assisted customers in finding shoes and offered my opinion when asked
- Assisted customers at checkout
- Organized the new shoes into the older ones.
Cashier
Robert Wayne
Katy, TX
01.2011 - 01.2013
- Greeted customers upon arrival and seated them at their table
- Answered telephone and entered to-go orders
- Serves customers.
Education
High school diploma -
Houston Community College
03.2024
High School Diploma -
Maybe Creek HS
Skills
- Customer Service
- SAP
- Assistant Manager Experience
- Leadership
- Management
- Shift Management
- Store Management Experience
- Cash Handling
- Inventory Control
- Supervising Experience
- POS
- Communication Skills
- Sales
- Retail Sales
- Planograms
- Windows os (6 years)
- Food Safety
- Interviewing
- Invoice Processing
- Audit Support
Certification
Driver's License
Additional Information
- SKILLS
- Type 27 wpm
- Problem solving
- Fast paced learner
- Good time management
- Organized
- Task delegation
- Money management
- Leadership
- Excels with technology
- Communication skills
Personal Information
- Relocation: Anywhere
- Title: Invoice Operations
Timeline
Billing Operations Manager
Reliant Energy
06.2022 - 03.2024
Stocking TA
Walmart
08.2020 - Current
Assistant Manager
Timewise Gas Station
01.2018 - 08.2020
Locator Technician
Heath Consultants Incorporated
04.2016 - 10.2017
Shift Lead
Walgreens
01.2013 - 01.2016
Cashier
Cook & Porter Burger King
01.2012 - 01.2013
Sales
Robert Wayne
01.2011 - 01.2013
Cashier
Robert Wayne
01.2011 - 01.2013
High school diploma -
Houston Community College
High School Diploma -
Maybe Creek HS
Similar Profiles
Zakiya HornZakiya Horn
Sales Associate at Reliant EnergySales Associate at Reliant Energy
Carlos Barroso-TorradoCarlos Barroso-Torrado
Sales Representative at Reliant EnergySales Representative at Reliant Energy
Michael AdamsMichael Adams
Field Service Leader at Reliant EnergyField Service Leader at Reliant Energy
Siara PowellSiara Powell
Renewal Sales Specialist at Reliant EnergyRenewal Sales Specialist at Reliant Energy
Patric JonesPatric Jones
Logistics Coordinator at AGlobe LogisticsLogistics Coordinator at AGlobe Logistics