Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Drone

Charlotte,NC

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.

Overview

16
16
years of professional experience

Work History

Independent Contractor

Jay and Tae Cleaning Service
Charlotte, NC
01.2021 - Current
  • Built successful partnerships with other businesses in related industries.
  • Negotiated contracts with vendors for services and supplies.
  • Maintained relationships with existing customers while seeking new ones.
  • Keep a log book of daily tasks completed for record keeping purposes.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Sweep, mop and vacuum floors of all areas.

Head Custodian

Cabarrus County Schools
Charlotte, NC
08.2016 - 01.2021
  • Supervised daily activities of custodial staff members including setting goals and deadlines.
  • Scheduled periodic deep cleaning projects such as carpet shampooing or window washing.
  • Trained new employees in proper use of custodial equipment and techniques.
  • Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
  • Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.

Substitute Teacher/Custodian

Virginia Beach City Public Schools
Virginia Beach , NC
09.2013 - 08.2016
  • Assisted with classroom management issues when needed.
  • Maintained accurate records of student attendance and performance.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Monitored student progress throughout the day.
  • Organized lesson plans and activities for students.

Personnel Coordinator

Avis Budget Group
Virginia Beach, VA
01.2008 - 01.2013
  • Organized team building activities to foster a positive work environment.
  • Managed the maintenance of personnel files and records in an organized manner.
  • Coordinated employee training programs to ensure staff development goals are met.
  • Maintained personnel records in accordance with HR policies.
  • Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
  • Resolved complex problems by troubleshooting hardware and software applications.

Education

Associate of Science - Information Technology

Bryant And Stratton College
Virginia Beach, VA
06-2008

Skills

  • Team building
  • Problem-solving abilities
  • IT service management
  • Customer Service
  • Maintenance
  • Floor Cleaning and Buffing
  • Maintenance knowledge
  • Customer service-focused

Timeline

Independent Contractor

Jay and Tae Cleaning Service
01.2021 - Current

Head Custodian

Cabarrus County Schools
08.2016 - 01.2021

Substitute Teacher/Custodian

Virginia Beach City Public Schools
09.2013 - 08.2016

Personnel Coordinator

Avis Budget Group
01.2008 - 01.2013

Associate of Science - Information Technology

Bryant And Stratton College

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Mark Drone