Mark Frechette
Bridgewater,MA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Detail-oriented lab technician well-versed in performing tests such as urinalysis and blood smears. Highly organized and diligent with systematic approach to handling specimens and conducting assessments.
Overview
3
3
years of professional experience
Work History
Cashier
Roche Bros. Supermarkets
07.2021 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Laboratory Technician
Clinical Science Laboratory
12.2022 - 04.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Enhanced laboratory efficiency by streamlining sample processing and data entry procedures.
- Conducted thorough specimen analysis using various methodologies such as microscopy, immunoassays, and molecular diagnostics techniques.
- Maintained a safe work environment by adhering to strict safety protocols and guidelines in the lab.
Education
High School Diploma -
Bristol - Plymouth Regional Technical School
Taunton, MA05.2023
Skills
- Customer Service
- Customer Assistance
- Cash Management
- Cash Drawer Balancing
- Time management skills
- ELISA assays
- Sample Preparation
- Lab Equipment Operation
- Toxicology Screening
- Blood and Urine Analysis
- Hematology testing
Timeline
Laboratory Technician
Clinical Science Laboratory
12.2022 - 04.2023
Cashier
Roche Bros. Supermarkets
07.2021 - Current
High School Diploma -
Bristol - Plymouth Regional Technical School