Mark Gearring
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great with multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
MAC Property Management
Chicago, IL
05.2022 - Current
- Warmly greet residents and registered guests and visitors in accordance with company standards and while providing a high level of customer service and creating a positive interaction with all guests and residents
- Communicate effectively and professionally with residents, visitors, management, and fellow team members
- Answer all incoming calls, respond to inquiries as appropriate, direct calls to appropriate parties, and/or take accurate messages
- Conduct follow-up calls for resident service requests
- Assist residents with move in and move out procedures (including the scheduling of elevator time) and with lockouts
- Traveled to various communities based on the need of business and the discretion of company management
- Enter service requests, Work orders, visitor logs, etc in MacForce and Salesforce and ensured they are assigned to the appropriate staff member
HPNC Maps Corpse
Hyde Park Neighborhood club
Chicago, IL
04.2017 - 09.2017
- Walked throughout streets of Chicago for hours and traveled to over 10 neighborhoods collecting data on resources such as businesses, restaurants, parks, shelters etc
- Surveyed over Hundreds of Chicagoans from the low-class high crime areas to upper class low crime areas
- Analyzed the data and conducted research on what certain areas need to better themselves and provide a healthier environment for all people
- Conducted a speech to hundreds of students, professors, and professional data analyst at the University of Chicago whom we had a partnership with well as about 20 other organizations
Education
High School Diploma -
Kenwood Academy
06.2017
Business Administration And Management -
Harry S Truman Community College
Skills
- Passionate and positive attitude
- Able to work with limited supervision
- 10 years in computer technology
- Ability to set priorities and handle multiple task
- Time Management
- Analytical and Critical Thinking
- Calm Under Pressure
- Self Motivated
- Conflict Resolution
- Salesforce
Timeline
Front Desk Coordinator
MAC Property Management
05.2022 - Current
HPNC Maps Corpse
Hyde Park Neighborhood club
04.2017 - 09.2017
High School Diploma -
Kenwood Academy
Business Administration And Management -
Harry S Truman Community College
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