Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Goss

Sales man
Americus,GA

Summary

Dynamic and results-driven Salesperson with a proven track record at Shiver Lumber, excelling in customer engagement and relationship building. Leveraged active listening and product knowledge to boost sales and enhance customer satisfaction. Recognized for coaching new hires and fostering a collaborative team environment, ensuring a seamless shopping experience.

Overview

12
12
years of professional experience

Work History

Salesperson

Shiver Lumber
03.2023 - Current
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained organized displays to enhance product visibility and appeal.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Supported team members by collaborating on sales strategies and customer engagement techniques.
  • Engaged with customers to build rapport and foster repeat business opportunities.
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Farm Hand

Harrell Farms
01.2022 - 02.2023
  • Operated tractors and farm equipment for planting, cultivating, and harvesting crops
  • Assisted in maintaining irrigation systems to ensure optimal crop growth
  • Supported seasonal planting and harvesting activities through effective labor coordination
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.

Loader

Longwood Flying Service
05.2015 - 03.2021
  • Operated forklifts and pallet jacks to efficiently load and unload materials.
  • Ensured compliance with safety regulations during all loading operations.
  • Organized warehouse layout to optimize space utilization and improve workflow.
  • Conducted regular inspections of loading equipment to maintain operational integrity.
  • Implemented best practices for material handling, enhancing overall efficiency in operations.
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Followed all safety and security protocols to minimize risk of injury.
  • Loaded crop dusters with chemicals and fertilizer.

Farm Hand

Steele Farms
08.2013 - 05.2015
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
  • Implemented pest control measures, safeguarding crops from pest-related damage and loss.

Education

No Degree -

Riverside High School
Avon, MS
05-2013

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Sales process
  • Active listening
  • Product description

Timeline

Salesperson

Shiver Lumber
03.2023 - Current

Farm Hand

Harrell Farms
01.2022 - 02.2023

Loader

Longwood Flying Service
05.2015 - 03.2021

Farm Hand

Steele Farms
08.2013 - 05.2015

No Degree -

Riverside High School

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