Mark Leonard

Upheld unit equipment pre-execution, post-execution, return to service, hydro-testing, and Ohmns testing. Efficiently and safely performed

hundreds of petroleum product transfers. Five years of plant operations. Attentively monitored unit equipment, PLC, emissions monitors VOC, and routinely performed unit safety rounds. Managed approximately “20-30 daily” maintenance subcontractors. Daily communicated with lab and unit co-ordination to ensure correct product specification. Routinely witnessed/audited and observed inspection companies for compliance. . Closely worked with supervision to ensure reliability, pruductivity, and safety goals were being achieved. Other job functions included execution of all

United States Coast Guard regulations, fire fighting monitoring of equipment, emergency response protocol, tracking and monitoring severe weather, observing security MARSEC levels, facility documentation, vessel documentation, cargo documentation, completing declaration of inspections, aligning facility pipelines, Operated marine loading equipment, verified product and quantity received compared to issued work orders, verification of material safety data sheets: MSDS. Approximately “10-15 yearly” proving of meter skid operations. Other job functions:

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
• Maintained compliance with company policies, objectives, and communication goals.
• Implemented safety protocols to reduce workplace accidents and maintain compliance with industry regulations.
• Identified potential risks in business processes early on, implementing preventive measures to mitigate negative impacts on the organization''s objectives.
• Enhanced employee engagement with regular feedback sessions, professional development opportunities, and recognition programs.
• Coordinated logistics efficiently to ensure timely delivery of products/services while minimizing transportation costs.
• Championed innovation within the workplace by encouraging creative thinking and fostering an environment conducive to learning.

• Daily transferred approximately “30-50 trucks“ of inventory to and from target destinations using forklifts and other transportation vehicles.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Wrapped pallets in shrink wrap prior to loading.
• Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
• Performed inventory control, such as counting and stocking merchandise.
• Worked safely around moving machinery.
• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Drove vehicles to deliver products and picked-up rejected or defective materials for return.
• Entered quantity received against purchase order in computer system.

Results driven individual who is a skilled problem solver with the ability to view, analyze and understand situations from the enterprise level as well as analytic vantage points. Adept professional at planning and facilitating coordination across various channels through transparency, communication, and team building activities. A Highly efficient team leader and skilled in resource management, with the personality to operate seamlessly in the operating field with a history of proven success. An individual who is familiar with reading and interpreting plant blueprints and facilitating coordination efforts with plant engineering staff members. A team leader who was responsible for accurately completing daily JSA/HSA meetings. Someone who can foresee and identify hazards and take the proper administrative and engineering controls to mitigate those hazards.

• Provided detailed instruction to new employees on how to properly install system racks and modules.
• Observed areas for installs to determine feasibility and maximum system performance based on present conditions.
• Communicated effectively when meeting with customers, answering questions and providing detailed job quotes and proposals.
• Followed company procedures to maintain work environment in neat and orderly condition.
• Maintained compliance with company standards to perform all maintenance activities.
• Set up station by receiving picking and packing order and gathering packing materials.
• Informed supervisors when machines needed major service.
• Estimated materials, tools and employees necessary for successful project completion.
• Provided outstanding customer service.

Position Served as a customer service representative at Louisiana State University Financial Aid Office. Maintained an excellent rapport by providing excellent customer satisfaction. Responsibilities included: formulating loans, receiving and posting payments, credit analysis and ratings and screening

• Entered customer interaction details in company software to track requests, document problems and record solutions offered.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Effectively communicated with customers about account changes, new loan products or services.