Mark Linneman
St Peters,MO
Summary
Dynamic Body Shop Manager with a proven track record at Clement Ford, excelling in estimating techniques and strong leadership. Enhanced customer satisfaction through effective communication and streamlined repair processes, achieving significant reductions in turnaround times. Detail-oriented and skilled in parts ordering, I foster team collaboration to ensure high-quality vehicle repairs.
Overview
42
42
years of professional experience
Work History
Body Shop Estimator
Elmer Collision
04.2021 - Current
- Analyzed vehicle damage to develop accurate repair estimates.
- Collaborated with insurance adjusters to facilitate claim approvals.
- Utilized estimating software to streamline assessment processes.
- Communicated effectively with customers regarding repair timelines and costs.
Body Shop Estimator
Caliber Collision
05.2020 - 04.2021
- Assisted customers in understanding complex insurance claims processes by breaking down complicated terminology into easily digestible information.
- Inspected vehicles to identify and document repair needs.
Body Shop Manager
Clement Ford
03.2019 - 05.2020
- Oversaw daily operations, ensuring efficient workflow and high-quality repairs.
- Implemented process improvements, reducing turnaround times for vehicle repairs.
- Managed inventory control, optimizing parts ordering and minimizing waste.
- Trained and mentored staff on best practices in vehicle repair techniques.
- Developed strong relationships with customers, enhancing satisfaction and retention rates.
Body Tech , Body Estimator, Asst Manager , Manager
Lou Fusz Automotive Network
04.1984 - 09.2018
- Analyzed vehicle damage to develop effective repair strategies and solutions.
- Executed high-quality body repairs using advanced welding techniques and tools.
- Ensured compliance with safety protocols during all repair processes and tasks.
- Collaborated with paint technicians to enhance finish quality and ensure color match accuracy.
Education
High School Diploma -
Nort County Technical School
St Louis, MOSkills
- Estimating techniques
- Strong leadership skills
- Problem-solving
- Detail-oriented
- Parts ordering
- Collision estimates
Timeline
Body Shop Estimator
Elmer Collision
04.2021 - Current
Body Shop Estimator
Caliber Collision
05.2020 - 04.2021
Body Shop Manager
Clement Ford
03.2019 - 05.2020
Body Tech , Body Estimator, Asst Manager , Manager
Lou Fusz Automotive Network
04.1984 - 09.2018
High School Diploma -
Nort County Technical School