Mark Ludwig
Austin,TX
Summary
Accomplished Package Delivery Driver with a proven track record at United Parcel Service (UPS), enhancing customer satisfaction through punctual and accurate deliveries. Skilled in GPS navigation and maintaining safe driving practices, I excel in efficient route planning and fostering strong customer relationships. Demonstrated ability to communicate effectively, ensuring seamless teamwork and exceptional service delivery.
Overview
30
30
years of professional experience
Work History
Package Delivery Driver
United Parcel Service, UPS
09.1994 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Ensured accurate documentation of all necessary paperwork required for each delivery, including signatures and proof of delivery slips.
- Developed strong relationships with customers through courteous and professional interactions during deliveries.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
Education
No Degree - HVAC
Capital City Trade & Technical School
Austin, TXHigh School Diploma -
Leander High School
Leander, TX06.1991
Skills
- Customer Service
- Safe Driving
- GPS Navigation
- Package handling
- Deadline-oriented
- Vehicle Maintenance
- Punctuality
- Strong Working Relationships
- Multitasking
- Valid Driver's License
- Customer Relationships
- Communication and Interpersonal Skills
Timeline
Package Delivery Driver
United Parcel Service, UPS
09.1994 - Current
No Degree - HVAC
Capital City Trade & Technical School
High School Diploma -
Leander High School