Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mark Montoya

Palatine,IL

Summary

Energetically led teams at Five Guys, enhancing training processes and resolving customer issues, and providing satisfaction. Skilled in cash handling and leadership, demonstrating a strong work ethic and punctuality. Made sure cash was accounted for and bank deposits where done correctly.

Overview

4
4
years of professional experience

Work History

Shift Leader

Five Guys
Killdeer, Illinois
07.2023 - Current
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Cashier

Spunky Dunkers
Palatine, IL
01.2021 - 07.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Education

Associate of Applied Science - Finance

William Rainey Harper College
Palatine, IL
05-2025

Skills

  • Cash handling
  • Leadership
  • Computer skills
  • Customer service skills
  • Strong work ethic
  • Punctuality

Languages

Spanish
Professional

References

References available upon request.

Timeline

Shift Leader

Five Guys
07.2023 - Current

Cashier

Spunky Dunkers
01.2021 - 07.2023

Associate of Applied Science - Finance

William Rainey Harper College

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Mark Montoya