Mark Morris
Lebanon
Summary
Dynamic professional with a proven track record at Hampton Lumber Mills, excelling in quality control and team training. Adept at problem-solving and enhancing operational efficiency, I leverage strong customer service skills to foster collaboration and drive improvements. Committed to maintaining high standards and ensuring product excellence through effective mentoring and process enhancements.
Overview
19
19
years of professional experience
Work History
Sales Associate
The Home Depot Inc
06.2024 - Current
- Supported team by restocking shelves and ensuring product availability for customers.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
Quality Control Supervisor
Hampton Lumber Mills
02.2007 - 05.2024
- Inspected products for quality compliance using inspection tools and methodologies.
- Trained team members on quality standards and operational procedures.
- Coordinated root cause analysis for product defects to drive corrective actions.
- Implemented process improvements that enhanced product quality consistency.
- Reviewed operational processes to ensure adherence to safety and quality regulations.
- Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
- Monitored workflow efficiency, identifying areas for potential enhancement in quality control practices.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
Education
GED -
Aloha High School
Aloha ORSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
Timeline
Sales Associate
The Home Depot Inc
06.2024 - Current
Quality Control Supervisor
Hampton Lumber Mills
02.2007 - 05.2024
GED -
Aloha High School
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