Mark Ogden
Jacksonville
Summary
Dynamic Sales Manager with proven expertise in relationship building and sales team training. Known for effective communication and strategic planning that enhances client satisfaction and drives revenue growth.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Subaru of Daytona
Daytona Beach, FL
10.2017 - 12.2019
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to achieve monthly sales targets consistently.
- Utilized CRM software to track leads and manage customer interactions effectively.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction with the buying experience.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Sales Consultant
Subaru of Jacksonville
Jacksonville, FL
01.2020 - 07.2021
- Developed and executed strategic sales plans to achieve revenue goals.
- Trained and mentored new sales staff to enhance team performance.
- Analyzed customer feedback to implement service improvements and drive satisfaction.
- Established strong relationships with clients, resulting in increased repeat business.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Developed strong relationships with clients, providing excellent post-sale support.
Finance Manager
Subaru of Jacksonville
Jacksonville, FL
07.2021 - 10.2024
- Developed financial forecasts to guide strategic decision-making and budget allocation.
- Analyzed variance reports to identify trends and recommend corrective actions.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Reviewed documentation and identified financial discrepancies where applicable.
- Oversaw monthly closing processes, ensuring accurate reporting and compliance with standards.
Sales Manager
SUBARU OF JACKSONVILLE
Jacksonville, FL
11.2024 - Current
- Conducted market research to identify emerging trends and competitive positioning.
- Monitored inventory levels and coordinated with suppliers for optimal stock management.
- Implemented CRM systems to streamline sales processes and improve data accuracy.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Education
Associate of Science - FINANCIAL SCIENCE
Daytona State College
Daytona Beach, FL06-2016
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
Timeline
Sales Manager
SUBARU OF JACKSONVILLE
11.2024 - Current
Finance Manager
Subaru of Jacksonville
07.2021 - 10.2024
Sales Consultant
Subaru of Jacksonville
01.2020 - 07.2021
Sales Consultant
Subaru of Daytona
10.2017 - 12.2019
Associate of Science - FINANCIAL SCIENCE
Daytona State College