Mark Olson
Tucson,Arizona
Summary
Detail-oriented professional with strong communication and interpersonal skills. Proven ability to leverage creative thinking to solve complex problems. Recognized for hard work and reliability in achieving team objectives. Committed to contributing to company success through effective collaboration and innovative solutions.
Overview
2
2
years of professional experience
Work History
Server
BZ's Italian Kitchen
Tucson, Arizona
01.2022 - 01.2023
- Demonstrated ability to interact with customers in a friendly and professional manner
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- Processed payments and completed register transactions accurately
- Tracked tables and orders efficiently in busy restaurant environment
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Busser
BJ's Restaurant and Brewhouse
Tucson, Arizona
01.2021 - 01.2022
- Prioritized multiple tasks and stayed calm and composed
- Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Delivered customer checks and securely processed credit card or cash payments
Forklift Driver/Stocker
Floor & Decor
Tucson, Arizona
01.2019
- Ensured accuracy of all orders by verifying item numbers prior to loading onto truck or trailer
- Demonstrated proficiency in operating a range of forklifts to transport materials and goods safely
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, and other transport vehicles
- Committed to delivering excellent customer service while working in a fast-paced environment
- Displayed ability to work well under pressure and follow strict deadlines efficiently
Construction Laborer
Marcon Excavating & Construction
Tucson, Arizona
01.2019
- Completed demolition, excavation, and site preparation
- Installed drywall, insulation, paneling, siding, doors, windows, roofing material
- Proficiently operated construction equipment such as jackhammers, drills, and saws
- Dug ditches and trenches, backfilled excavations, and compacted and leveled earth to grade specifications
- Followed safety protocols at all times while working on the construction site.
Server
Canyon Ranch Resort
Tucson, Arizona
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Recorded transactions in point of sales system to deliver prompt service.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Used good communication skills to reduce guest dissatisfaction.
Education
High School Diploma -
Pantano High School
Tucson, Arizona05-2016
Skills
- Billing and payment processing
- Order accuracy
- Service prioritization
- Adaptability and flexibility
- Operational efficiency
References
References upon request
Awards
OPTIMIST AWARD
Timeline
Server
BZ's Italian Kitchen
01.2022 - 01.2023
Busser
BJ's Restaurant and Brewhouse
01.2021 - 01.2022
Forklift Driver/Stocker
Floor & Decor
01.2019
Construction Laborer
Marcon Excavating & Construction
01.2019
Server
Canyon Ranch Resort
High School Diploma -
Pantano High School