Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Paguay

Queens

Summary

I have high experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Worked in customer service for a while

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Front Desk Receptionist

Douglas Elliman
Manhattan
02.2025 - Current
  • Greeted clients and visitors with professionalism and warmth.
  • Managed phone calls and directed inquiries to appropriate departments.
  • Maintained organized reception area, ensuring a welcoming environment.
  • Sorted packages for efficient delivery to designated areas.

Cashier

Burlington
Ozone Park
11.2024 - 02.2025
  • Processed customer transactions accurately and efficiently.
  • Assisted customers with product inquiries and selections.
  • Maintained cleanliness and organization of checkout area.

Customer Service Representative

Duane Reade
Queens
11.2023 - 11.2024
  • Assisted customers with product inquiries and service requests.
  • Processed transactions using point-of-sale systems efficiently.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Processed customer transactions accurately and efficiently.

Education

Highschool of Arts And Business
Corona, NY

Skills

  • Customer service
  • Telephone etiquette
  • Point-of-sale operations
  • Front desk management

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Front Desk Receptionist

Douglas Elliman
02.2025 - Current

Cashier

Burlington
11.2024 - 02.2025

Customer Service Representative

Duane Reade
11.2023 - 11.2024

Highschool of Arts And Business
Mark Paguay