Mark Parsons
Rochester,MN
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
23
23
years of professional experience
Work History
Lead LSR
MedSpeed
08.2022 - 07.2024
- Assisted in the development of training materials to standardize employee knowledge and performance.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Evaluated employee performance regularly, providing constructive feedback aimed at facilitating professional growth opportunities within the organization.
- Streamlined communication between departments for improved efficiency and customer experience.
Dump Truck Driver
Yaggy Trucking
03.2016 - 07.2022
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Weighed in and out at scales for load ticketing and legal weight compliance.
Job Foreman
Remington Electric
05.2001 - 09.2014
- Enhanced team productivity through regular performance evaluations and targeted coaching sessions.
- Managed change order processes effectively, ensuring complete documentation and accurate budget adjustments while maintaining client satisfaction throughout project changes or modifications.
- Maximized resource utilization by identifying areas for cost reduction and recommending more efficient processes.
- Mentored junior staff members, sharing valuable industry knowledge and fostering their professional development within the organization.
Education
Bachelor of Arts - Health Fitness
Gustavus Adolphus College
Saint Peter, MN05.1992
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Active Listening
- Product Knowledge
- Scheduling
- Staff Training
Timeline
Lead LSR
MedSpeed
08.2022 - 07.2024
Dump Truck Driver
Yaggy Trucking
03.2016 - 07.2022
Job Foreman
Remington Electric
05.2001 - 09.2014
Bachelor of Arts - Health Fitness
Gustavus Adolphus College