Summary
Overview
Work History
Education
Skills
Affiliations
Professionalcoursesandcertifications
Certification
Timeline
Generic

Mark Patten, ATP, CRTS

Tupelo,USA

Summary

Over 40 years in the home medical industry specializing in complex rehab.

Building teams and expanding regional service areas for companies both large and small. Developing the skills of novice techs and ATPs, allowing them to take on more complex clients is one of my favorite part of job.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Regional ATP-MS, TN, AR, MO, AL

Quipt Home Medical, Inc.
Tupelo, MS
05.2022 - Current
  • Added CRT to locations that did not provide the service.
  • Cover large, rural areas underserved by national companies.
  • Work with local therapy clinics to develop telehealth CRT evaluations, saving time, reducing "no shows," and improving outcomes.
  • Assist CRT clerical staff with moving to new databases, develop best practices.
  • Work with upper management in implementing new work processes with companies we acquired.

Director of Contracted Rehab Evaluations

Lorstar Management Group, LLC
Tupelo, MS
01.2022 - Current
  • Negotiate contracts to provide ATP services with independent and national entities.
  • Provide ATP evaluation services.
  • Write up summaries, obtain quotes.

Branch Manager

Independence On Wheels
Memphis, TN
12.2018 - 01.2022
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Oversee pediatric nurse case manager and speech therapist duties.
  • Work with implementing crossover to Aerocare Brightree database.

Location Manger

ICW Group
Tupelo , MS
02.2018 - 11.2024
  • During Non-Compete Period operated a international car wash location.
  • Responsible for budget, staffing, sales, customer service, and facility maintenance.

Branch Manager

A&A Home Health Equipment
Tupelo, USA
05.2014 - 01.2018
  • Daily management of established Home Medical Equipment provide
  • Reduced held billings by 80.88% over a period of 3 years
  • Increased payment of claims from a low of 52% to an above industry standard of 75%

Branch Manager/ATP

National Seating & Mobility
Santa Rosa, USA
01.2000 - 03.2014
  • Branch manager for complex rehab/mobility equipment company
  • Managed territory from Mendocino County to San Francisco
  • Work with clients to assess mobility needs and design solutions
  • Work with Kaiser Permanente to provide timely and cost effective products for their members

Regional Manager

Empire Hospital Supply/John Davis Company
Rohnert Park, USA
03.1994 - 01.2000
  • Responsible for development and management of business in the Northern California area
  • Hired and managed employees in various branches
  • Oversaw budget and payroll reporting

Operations Manager

Homecare Medical Equipment Specialists, Inc
San Rafael, USA
03.1991 - 03.1994
  • Oversaw repair and delivery technicians, managed warehouse and retail areas
  • Developed & implemented policy and procedure manual and successfully attained JCAHO accreditation for company
  • Provided custom rehab equipment for clients

Customer Service Supervisor

Valley Oxygen & Medical Equipment
Sonoma, USA
10.1980 - 03.1991
  • First job! Starting as a delivery boy rose to manage CSRs and technicians in growing markets
  • Designed and created retail displays

Education

Small Business Management -

Santa Rosa Junior College
Santa Rosa, CA, USA

Skills

  • Regional Branch Coordination
  • Staffing and Retention
  • Ability to focus on the development of new solutions to old problems
  • Expertise in Alternative Mobility Solutions
  • Skilled in posture and skin protection for seating systems

Affiliations

  • Member National Registry Rehabilitation Suppliers
  • Member International Society of Wheelchair Professionals

Professionalcoursesandcertifications

Small Business Management, Santa Rosa Junior College, Santa Rosa, CA, USA

Certification

  • Assistive Technology Professional-RESNA
  • Certificed Registered Technology Supplier-iNRRTS
  • Health and Life Producer Licenses for MS, TN, NV

Timeline

Regional ATP-MS, TN, AR, MO, AL

Quipt Home Medical, Inc.
05.2022 - Current

Director of Contracted Rehab Evaluations

Lorstar Management Group, LLC
01.2022 - Current

Branch Manager

Independence On Wheels
12.2018 - 01.2022

Location Manger

ICW Group
02.2018 - 11.2024

Branch Manager

A&A Home Health Equipment
05.2014 - 01.2018

Branch Manager/ATP

National Seating & Mobility
01.2000 - 03.2014

Regional Manager

Empire Hospital Supply/John Davis Company
03.1994 - 01.2000

Operations Manager

Homecare Medical Equipment Specialists, Inc
03.1991 - 03.1994

Customer Service Supervisor

Valley Oxygen & Medical Equipment
10.1980 - 03.1991

Small Business Management -

Santa Rosa Junior College

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Mark Patten, ATP, CRTS