Mark Phifer
Eugene
Summary
Motivated and tech-savvy professional with 5 years of experience with full sales lifecycle. A successful driven and customer-focused sales representative with experience in critical thinking skills, mindfulness, and customer relationship management. Seeks an opportunity to utilize sales and persuasive expertise to exceed sales targets and convert prospective clients into repeat customers in a challenging workplace. Excellent customer service skills, communication, organization, and relationship-building skills.
Energetic Sales Athlete known for high productivity and efficient task completion. Specialize in customer relationship management, strategic sales planning, and market analysis. Excel in communication, teamwork, and adaptability, ensuring seamless integration into diverse work environments and driving sales goals forward.
Overview
6
6
years of professional experience
Work History
Sales
Five Guys Burgers and Fries
Eugene
06.2024 - Current
- Provided fast, friendly service in a high-volume environment.
- Managed payments and ensured food quality.
- Maintained cleanliness and safety standards.
- Worked collaboratively to meet service goals.
- Developed and maintained strong customer relationships, leading to increased repeat business and positive customer feedback.
Assistant Manager
Vector Marketing
Eugene
06.2020 - 09.2024
- Oversaw goal planning and performance analysis.
- I interviewed hundreds of applicants while in college.
- Achieved regional sales target 3 years consecutively.
- Supported the #1 Regional Office in 2021.
- Participated in weekly management strategy meetings.
- Assisted in generating $300K annual sales for the office.
- Answered questions and resolved problems of clients in person and over the phone.
- Manage up to 50 customer calls per day, answering questions about products and initiating sales.
Sales Representative
Vector Marketing
Eugene
05.2020 - 05.2024
- Participated in training events to develop and improve sales skills.
- Coordinated with 100+ clients to increase brand loyalty.
- Achieved regional sales target 3 years consecutively.
- Sold $110,000+ in kitchen cutlery.
- Assisted in generating $40K in team sales and $300K annual sales for the office.
- Earned five commission raises and top sales awards.
- Helped team exceed $300,000 in sales in one summer.
- Selected for the Leadership Academy training program.
- Managed customer inquiries and resolved issues promptly, maintaining a high standard of service and support throughout the sales process.
Senior Executive Branch Manager
Vector Marketing
Eugene
05.2022 - 09.2023
- Develop and maintain relationships with customers.
- Independently developed led a hybrid business and generated sales ranked #4 in the region.
- Conducted/taught a weekly 2-day college-accredited professional business and sales seminar for new sales representatives.
- Conducted over 250 professional interviews and recruited representatives for entry-level sales position.
- Consulted representatives through goal setting, analyzing performance, and putting together action plans.
- Trained 15+ representatives, increasing productivity by 140%.
- Facilitated college-accredited business and sales seminars weekly.
- Executed marketing strategies using social media and LinkedIn.
- Coached representatives, contributing to $75,000+ in office sales.
- Maintained daily communication for performance coaching.
Education
Bachelor of Science - General Social Science, Entrepreneurship, Sustainable Business
University of Oregon
Eugene, OR 09.2021 - 06/2025
Skills
- Customer relationship management
- Sales strategy development
- Performance analysis
- Team leadership
- Recruitment and hiring
- Social media marketing
Awards Recognitions Volunteer Work
- #2 Branch Office Recruiter in Western Region, 01/01/23
- Outstanding Sales Representative, 09/01/22
- National Honor Society Member, 2020 - 2021
- Recipient of the Congressional Black Caucus Scholarship
Timeline
Sales
Five Guys Burgers and Fries
06.2024 - Current
Senior Executive Branch Manager
Vector Marketing
05.2022 - 09.2023
Bachelor of Science - General Social Science, Entrepreneurship, Sustainable Business
University of Oregon
09.2021 - 06/2025
Assistant Manager
Vector Marketing
06.2020 - 09.2024
Sales Representative
Vector Marketing
05.2020 - 05.2024