Mark Pierce
Wellborn,FL
Summary
High-energy shift supervisor bringing leadership skills and industry knowledge developed over 11 -year career. Proficient in conducting inspections, monitoring machinery and promoting production. Clear communicator with decisive and well-organized nature. Dedicated Shift Leader promotes quality assurance, issue resolution and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders. Industrious Shift Leader fully invested in building strong, motivated team consistently delivering high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
37
37
years of professional experience
Work History
Shift Supervisor
Nutrien
02.2011 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Owner/Operator
BB Anns country kitchen
07.2006 - 02.2011
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Set pricing structures according to market analytics and emerging trends.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Hosted fundraising events for various charities to boost brand awareness and community engagement.
- Directed hiring and training of new department managers to drive organizational improvements.
Sonar Technician Senior Chief
US Navy
06.1986 - 06.2006
- Documented maintenance actions and kept equipment records updated.
- Maintained communications and information security levels and observed appropriate security level requirements.
- Analyzed Expendable Bathythermograph (XBT), active and passive acoustic data, and tactical oceanographic data.
- Capture acoustic data media recordings and prepared for digital transmission and archive.
- Targeted suspected aggressors using passive and active sonar searches.
- Provided commander with reports on depth, range, and target situations and calculated maneuvers for interdiction.
- Mitigated acoustic data biological and environmental impacts by equipment and system filter adjustments.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Associate of Science - Business Administration And Management
Florida Gateway College
Lake City, FL04.2014
Skills
- Experienced in shipping operations
- Safety awareness
- Team Supervision
- Staff development
- Issue resolution
- Performance reporting
- Workforce training
- Staff retention
- Incidents management
Timeline
Shift Supervisor
Nutrien
02.2011 - Current
Owner/Operator
BB Anns country kitchen
07.2006 - 02.2011
Sonar Technician Senior Chief
US Navy
06.1986 - 06.2006
Associate of Science - Business Administration And Management
Florida Gateway College
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