Mark Prather
Miamisburg,OH
Summary
Dynamic professional with extensive experience at United Dairy Farmers, excelling in employee training and team leadership. Proven track record in enhancing workflow efficiency and boosting sales performance through strategic inventory management. Adept at fostering customer satisfaction while implementing process improvements, ensuring operational excellence in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Supervisor
United Dairy Farmers
09.2020 - Current
- Supervised daily operations to ensure compliance with safety standards and company policies.
- Trained and mentored team members on effective customer service techniques and product knowledge.
- Implemented process improvements to enhance workflow efficiency and reduce operational costs.
- Conducted performance evaluations to identify training needs and promote professional development among staff.
- Watch cash flow and inventory in each store.
Store Manager
United Dairy Farmers
08.2016 - 09.2020
- Led daily operations, ensuring efficient inventory management and customer satisfaction.
- Trained and mentored staff on best practices for sales and customer service.
- Implemented promotional strategies to boost store visibility and sales performance.
- Analyzed sales data to identify trends, optimizing product placement and stock levels.
- Handled scheduling for the store's needs.
Route Technician
Terminix Pest Control
04.2013 - 07.2016
- Operated and maintained route vehicles, ensuring mechanical reliability and safety compliance.
- Conducted regular inspections of equipment and supplies, facilitating timely repairs and replacements.
- Managed inventory levels for tools and parts, optimizing resource availability for daily operations.
- Collaborated with dispatch to coordinate delivery schedules, enhancing route efficiency and customer satisfaction.
Education
Animal Science
The Ohio State University
Columbus, Ohio, OHHigh School Diploma -
Colerain High School
Cincinnati, OH05-2007
Skills
- Employee training
- Goal-focused
- Team leadership
- Customer service
Timeline
Supervisor
United Dairy Farmers
09.2020 - Current
Store Manager
United Dairy Farmers
08.2016 - 09.2020
Route Technician
Terminix Pest Control
04.2013 - 07.2016
Animal Science
The Ohio State University
High School Diploma -
Colerain High School