Mark Ramirez
Lawrenceville,GA
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
09.2023 - 01.2025
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Education
GED -
Gwinnett Technical College
Lawrenceville, GA04-2025
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Attention to detail
- Basic math
- Multilingual
- Worksite safety
- Heavy lifting
Certification
OSHA Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House Employee
Chick-fil-A
09.2023 - 01.2025
GED -
Gwinnett Technical College
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