Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Ross

Princeton,WV

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

34
34
years of professional experience

Work History

Insurance Agent

Tranzact Insurance Solutions
03.2022 - 07.2022
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

Science Teacher

Roane County Board Of Education
08.2019 - 11.2019
  • Delivered interactive lessons to help students comprehend complex concepts.
  • Used exams and standardized assessment tools to measure student progress.
  • Provided constructive feedback on assignments, helping students improve their critical thinking and problem-solving skills in science.
  • Created and maintained safe and orderly classroom environment conducive to learning.

Insurance Agent

Combined Insurance
12.2018 - 07.2019
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.

Insurance Agent

Washington National Insurance
01.2015 - 05.2015
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.

Substitute Teacher

Raleigh County Schools
08.2008 - 05.2015

Insurance Agent

Mutual Of Omaha Insurance Company
03.2014 - 01.2015
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Insurance Agent

Ross Family Insurance
12.2004 - 07.2007
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Pharmaceutical Sales Representative

Kos
08.2001 - 05.2004
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Exceeded sales targets consistently through effective territory management and strategic planning.

Pharmaceutical Sales Representative

Glaxo Wellcome
08.1992 - 04.1998
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Exceeded sales targets consistently through effective territory management and strategic planning.

Pharmaceutical Sales Representative

Mead Johnson Pharmaceuticals
08.1988 - 08.1992
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Exceeded sales targets consistently through effective territory management and strategic planning.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.

Education

Bachelor of Science - Biology And General Science

Concord University
Athens, WV
08.1988

High School Diploma -

Marsh Fork High School
Montcoal, WV.
05.1981

Skills

  • Client Relations
  • Underwriter Collaboration
  • Licensed Insurance Agent
  • Customer Service
  • Sales Reporting
  • Customer Referrals
  • Account Management
  • Policy Knowledge
  • Marketing Strategy Development
  • Critical Thinking

Timeline

Insurance Agent

Tranzact Insurance Solutions
03.2022 - 07.2022

Science Teacher

Roane County Board Of Education
08.2019 - 11.2019

Insurance Agent

Combined Insurance
12.2018 - 07.2019

Insurance Agent

Washington National Insurance
01.2015 - 05.2015

Insurance Agent

Mutual Of Omaha Insurance Company
03.2014 - 01.2015

Substitute Teacher

Raleigh County Schools
08.2008 - 05.2015

Insurance Agent

Ross Family Insurance
12.2004 - 07.2007

Pharmaceutical Sales Representative

Kos
08.2001 - 05.2004

Pharmaceutical Sales Representative

Glaxo Wellcome
08.1992 - 04.1998

Pharmaceutical Sales Representative

Mead Johnson Pharmaceuticals
08.1988 - 08.1992

Bachelor of Science - Biology And General Science

Concord University

High School Diploma -

Marsh Fork High School
Mark Ross