Mark Rossi
Fort Wayne,IN
Summary
I am a highly motivated individual looking for more challenge. My passion is motivating co-workers and helping them to be the best employee for the company and for themselves. I feel accomplished when my past employees see me now and acknowledge how I helped them.
Overview
18
18
years of professional experience
Work History
Outside Sales Representative
Kimball Midwest
06.2023 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
Fixed Operations Manager
Ben Davis Chevrolet
12.2005 - 06.2023
- Improved customer satisfaction by implementing efficient service processes and staff training programs.
- Reduced repair cycle times through streamlined workflows and effective resource allocation.
- Increased revenue by identifying upselling opportunities and fostering strong client relationships.
- Enhanced team performance with regular coaching, feedback, and professional development opportunities.
- Optimized inventory management to minimize costs without compromising parts availability or service quality.
- Collaborated with sales teams to promote a seamless transition from vehicle purchase to after-sales support.
- Implemented customer retention strategies for long-term business growth and positive brand reputation.
- Identified areas for improvement in operations through regular process audits, resulting in cost savings and increased productivity.
Education
High School Diploma -
Bishop Dwenger High School
Fort Wayne, IN06.1985
High School Diploma -
Fort Wayne Vocational School
Fort Wayne, IN06.1985
Skills
- Computer Skills
- Closing Techniques
Timeline
Outside Sales Representative
Kimball Midwest
06.2023 - Current
Fixed Operations Manager
Ben Davis Chevrolet
12.2005 - 06.2023
High School Diploma -
Bishop Dwenger High School
High School Diploma -
Fort Wayne Vocational School
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