Mark Ryals
White Bluff,TN
Summary
Driven sales leader with 15+ years of experience working in account management, business development, and customer service. Meticulous territory manager adept at generating leads. converting and maintaining partnerships and campaigning in communities. Personable professional with experience in training, coaching and developing teams.
Overview
15
15
years of professional experience
Work History
Account Manager II
American Red Cross
Nashville, TN
03.2013 - 10.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Strong business plan targeting key influencers, medical, business, church, community & education.
- Took bottom territory and increased efficiency from 78% to 98% with goal being at 94%.
- Increased 20 + new accounts that became significant producers.
- Developed strategies to increase revenue from existing accounts.
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Account Manager
Garrison Toyota
Nashville, TN
01.2012 - 01.2013
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Top account manager in used sales, number 3 in new sales.
Director of Sales, Training & Development
Sentek PLC
Napa, CA
03.2009 - 12.2009
- Hired, trained & developed account managers & in-house customer sales consultants.
- Worked with key opinion leaders in Dermatology & Plastic Surgery in large markets across U.S.
- Products saw 4 times growth plus product extensions being introduced.
Territory Manager, Trainer, Sales Manager
GlaxoSmithKline
Research Triangle Park, NC
- Top selling President's Club territory 2 of 3 years as a territory representative.
- Multiple President's Club as district manager in Midwest & Southeast markets.
- Managed over 20 states as sales representative, sales manager & manager of special accounts.
- Dermatology, Allergy, Pulmonary, Family Practice, Pediatric, Internal Medicine, General Practice, Hospital & Residency Program focused.
Education
Biology
Middle Tennessee State University
Summer course 40 hours Management
MIchigan School of Business
Skills
- Territory Management
- Client Relationship Management
- Business Development
- Customer Service
- Teamwork and Collaboration
- Sales Expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
What we do in life echoes in eternity.
Maximus in Gladiator
Timeline
Account Manager II
American Red Cross
03.2013 - 10.2023
Account Manager
Garrison Toyota
01.2012 - 01.2013
Director of Sales, Training & Development
Sentek PLC
03.2009 - 12.2009
Territory Manager, Trainer, Sales Manager
GlaxoSmithKline
Biology
Middle Tennessee State University
Summer course 40 hours Management
MIchigan School of Business
Similar Profiles
Parissa ShayestehParissa Shayesteh
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR
Nancy CarlsonNancy Carlson
Business Operations Specialist at American Red Cross Virginia RegionBusiness Operations Specialist at American Red Cross Virginia Region
Sophia DietrichSophia Dietrich
Red Cross Volunteer at American Red CrossRed Cross Volunteer at American Red Cross
Asiyah M GrahamAsiyah M Graham
QC Laboratory Technologist at American Red CrossQC Laboratory Technologist at American Red Cross
Thomas Holland IIIThomas Holland III
Air Defense System Technician at United States Marine CorpsAir Defense System Technician at United States Marine Corps