Summary
Overview
Work History
Education
Skills
Timeline
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Mark Smoker

Millersville,PA

Summary

Experienced District Manager with over 32 years of experience in Newspaper Circulation. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

35
35
years of professional experience

Work History

District Manager

LNP Media Group, Inc.
Lancaster, PA
12.1989 - Current
  • Built positive and productive relationships with carriers and stores in Columbia, Wrightsville, Mountville and Millersville areas amongst others.
  • Supervised 23 carriers to ensure high-quality standards of customer service.
  • Worked with other managers in times of crises.
  • Worked to resolve individual and recurring complaints, with customers and carriers..

Substitute Teacher Middle and High School

Various Lancaster County School Districts
Lancaster, PA
09.1987 - 12.1989
  • Kept classroom organized, clean, and safe for students and visitors.
  • On long term assignments, prepared and implemented lesson plans covering required course topics.
  • Taught subject matter based on information compiled from textbooks, online sites and other educational materials.

Education

Bachelor of Arts - Secondary Math Education

Millersville University
Millersville, PA
05.1987

Skills

  • Following Policies and Procedures
  • Supervising Groups of Carriers
  • Customer Service
  • Negotiation and Conflict Resolution

Timeline

District Manager

LNP Media Group, Inc.
12.1989 - Current

Substitute Teacher Middle and High School

Various Lancaster County School Districts
09.1987 - 12.1989

Bachelor of Arts - Secondary Math Education

Millersville University

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Mark Smoker