Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mark Spencer

Sutton,MA

Summary

Results-driven care coordinator known for strong communication and problem-solving skills. Experienced in coordinating patient care and engaging families, committed to driving positive health outcomes through effective collaboration and emotional intelligence.

Overview

2026
2026
years of professional experience

Work History

Care Coordinator

Central Boston Elder Services
Boston, Massachusetts
09.2022 - Current
  • Actively participated in staff meetings discussing best practices in patient care coordination.
  • Coordinated with other health professionals to develop individualized plans of care for patients.
  • Ensured compliance with state regulations related to healthcare service provision.
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Facilitated referrals to community resources such as housing, transportation, employment opportunities.
  • Maintained accurate client records in accordance with agency policies and procedures.
  • Provided emotional support to patients dealing with difficult health issues.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Communicated with patients with compassion while keeping medical information private.

Teen Program Coordinator

Horizontes Latin America
Monte Verde, Minas Gerais - Brazil
11.2005 - 08.2019
  • Conducted individual sessions with teens who needed additional guidance or assistance in navigating their personal challenges.
  • Created a safe and welcoming environment for teens to express themselves through art, music, and recreational activities, with a biblical focus.
  • Developed and implemented weekly programming activities for teens to engage in.
  • Collaborated with school personnel to identify ways our programs can support academic success.
  • Served as an advocate for teens' needs within the organization and community networks.
  • Assisted with the recruitment of new volunteers interested in working with teenagers.
  • Actively listened to concerns expressed by parents and guardians about their children's participation in the program.
  • Kept information confidential except in cases pertaining to abuse, neglect or threats.
  • Built partnerships with related organizations to develop training and educational growth through international exchange programs.
  • Developed and implemented fundraising approaches to raise money for cause.
  • History of the Church, History of Missions, and Deeper Bible/Bible Engagement Teacher.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.

Restaurant Supervisor

Legal Sea Foods
Boston, MA
09.2000 - 10.2007
  • Monitored inventory levels, ordering supplies as needed.
  • Ensured that all equipment was functioning properly before each shift began.
  • Resolved customer complaints promptly and professionally.
  • Provided guidance and support to subordinate employees when needed.
  • Trained new employees on restaurant policies and procedures.

ESL Teacher

Up n' Up
Sao Paulo, Sao Paulo - Brazil
  • Encouraged student participation through interactive activities such as debates and group projects.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Provided individualized instruction to students with diverse backgrounds and abilities.
  • Provided feedback on assignments, tests and exams in a timely manner.
  • Incorporated real world applications into lessons whenever possible so that students can apply what they have learned outside the classroom.

Education

Bachelor of Arts - Theology

UNIFIL - Universidade Filadelfia De Londrina
Londrina - Parana - Brazil
08-2015

Some College (No Degree) - TEFL Certificate

Boston Language Institute
Boston, MA
07-2003

Skills

  • Patient care coordination
  • Interdisciplinary collaboration
  • Advocacy skills
  • Client record management
  • Community resource facilitation
  • Effective communication

Languages

Portuguese
Professional
Spanish
Professional

Timeline

Care Coordinator

Central Boston Elder Services
09.2022 - Current

Teen Program Coordinator

Horizontes Latin America
11.2005 - 08.2019

Restaurant Supervisor

Legal Sea Foods
09.2000 - 10.2007

ESL Teacher

Up n' Up

Bachelor of Arts - Theology

UNIFIL - Universidade Filadelfia De Londrina

Some College (No Degree) - TEFL Certificate

Boston Language Institute

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