Mark Yahuaca
Harbor City,CA
Summary
Highly experienced worker known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
Torrance, CA
06.2023 - 09.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Warehouse Worker
Damco Warehouse
Carson CA.
03.2023 - 06.2023
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as Number pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Team Member
Blaze Pizza
Rolling Hills Estates, CA
08.2022 - 04.2023
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Continuously checked products for quality assurance according to strict guidelines.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Sales Associate
San Pedro Gas Station Dispensery
08.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and answering any question a client might have on certain product.
- Inventory of all product including weighing out all flower and counting concentrate/edible product.
Delivery Driver
Prontos Mexican Grill
03.2019 - 08.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered food to customer doorsteps and business offices.
Delivery Driver
Postmates
02.2018 - 03.2019
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Planned delivery routes and most efficient methods of distribution.
Warehouse Clerk
United States Marine Corps
07.2014 - 07.2018
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- During overseas deployment on a Naval aircraft carrier assistance in onloading/offloading the ship with use of heavy machinery.
- Accounting for gear going to comraderies and coming back.
- Shipping and receiving.
Education
Los Angeles Harbor College
Wilmington, CABuilding And Grounds Fundamentals -
Harbor Occupational Center
San Pedro, CA03.2024
Nathaniel Narbonne Senior High School
Harbor City, CA06.2014
Graphic Design Fundamentals -
Harbor Occupational Center
San Pedro, CA01.2024
Graphic Design: Digital Imaging -
Harbor Occupational Center
San Pedro, CA04.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Sales Generation
- Cash Handling
- Verbal and Written Communication
- Retail Loss Prevention
- Retail Knowledge
- Upselling Strategies
- Speaking Clearly
- Corrective Actions
- Quotas and Goals
- Answering Customer Questions
- Sales Communications
- Persuasive Selling
Timeline
Delivery Driver
Amazon
06.2023 - 09.2023
Warehouse Worker
Damco Warehouse
03.2023 - 06.2023
Team Member
Blaze Pizza
08.2022 - 04.2023
Sales Associate
San Pedro Gas Station Dispensery
08.2020 - 08.2022
Delivery Driver
Prontos Mexican Grill
03.2019 - 08.2020
Delivery Driver
Postmates
02.2018 - 03.2019
Warehouse Clerk
United States Marine Corps
07.2014 - 07.2018
Los Angeles Harbor College
Building And Grounds Fundamentals -
Harbor Occupational Center
Nathaniel Narbonne Senior High School
Graphic Design Fundamentals -
Harbor Occupational Center
Graphic Design: Digital Imaging -
Harbor Occupational Center