Mark Young
La Crescenta,CA
Summary
Goal-oriented Automotive Sales Professional, successful at closing sales and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Sales Professional
Hyundai Genesis
Glendale, CA
04.2020 - 06.2023
- Managed sales negotiations and financing options.
- Consistently exceeded quotas by pursuing and closing sales.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Showcased vehicle features and took customers on test drives in local area.
Automotive Sales Consultant
Bob Smith Toyota
La Crescenta, CA
April - 03.2020
- Responded to inquiries from potential customers via email and telephone.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
Creative Sales Support
PHAT Energy
La Crescenta, CA
05.2012 - 04.2014
- Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
- Created corporate brands by designing cohesive looks between logos and letterheads.
- Maintained company websites updating with new products and corporate announcements as necessary.
Photography Teacher
South Downs College
Portsmouth, UK
09.2000 - 07.2008
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
- Developed interesting course plans to meet academic, intellectual and social needs of students.
- Hung art in classroom and in school hallways to display students' work.
- Planned and coordinated field trips to galleries and museums to expose students to examples of art.
Education
Teaching & Training - Cert Ed PGCE
University of Greenwich
Great Britain06.1999
Associate of Arts - Photography Design
Kent Institute of Art & Design
Rochester, Kent, UK07.1992
Skills
- Sales Conversion
- Friendly and Enthusiastic
- Customer Service
- Aftermarket Products
- Strong Communication and Interpersonal Skills
- Building Customer Relationships and Loyalty
- Excellent Written and Verbal Communication
Certification
- Licensed Automotive Sales
- Certified Hyundai Salesperson
- Certified Genesis Salesperson
Timeline
Automotive Sales Professional
Hyundai Genesis
04.2020 - 06.2023
Creative Sales Support
PHAT Energy
05.2012 - 04.2014
Photography Teacher
South Downs College
09.2000 - 07.2008
Automotive Sales Consultant
Bob Smith Toyota
April - 03.2020
Teaching & Training - Cert Ed PGCE
University of Greenwich
Associate of Arts - Photography Design
Kent Institute of Art & Design
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