Mark Zelek
Philadelphia,PA
Summary
Hardworking service industry professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server/ Bartender/Shift Supervisor
Sura Indian Bistro
Philadelphia, PA
04.2024 - Current
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Maintained accurate records of daily transactions and deposits.
- Assisted upper management with daily operations to meet standards of service and quality.
- Created reports on inventory levels, trends, costs, and deliveries for upper management review.
Server/ Bartender
Veda Modern Indian Bistro
Philadelphia, PA
10.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Bartender
Bark Social
Philadelphia, PA
01.2023 - 10.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
Server/Apprentice Bartender
Truitt Lodge
Rehoboth Beach, DE
06.2022 - 01.2023
Barista/ Shift Supervisor
Starbucks
Malvern, PA
01.2020 - 01.2022
Education
High School Diploma -
Great Valley High School
06-2018
Skills
- Dining Room Management
- Customer Service
- Suggestive Selling
- Cocktail Knowledge
- Wine And Liquor Understanding
- Positive And Professional
Timeline
Server/ Bartender/Shift Supervisor
Sura Indian Bistro
04.2024 - Current
Server/ Bartender
Veda Modern Indian Bistro
10.2023 - Current
Bartender
Bark Social
01.2023 - 10.2023
Server/Apprentice Bartender
Truitt Lodge
06.2022 - 01.2023
Barista/ Shift Supervisor
Starbucks
01.2020 - 01.2022
High School Diploma -
Great Valley High School