MARK ZEPEDA
Bellevue,NE
Summary
Oriented Branch Rental Manger with 4 years of experience in the transportation and heavy equipment industry. Proven leader skilled in operations management, communication, and team development. Highly adaptable and committed to driving efficiency, customer satisfaction and continuous growth.
Overview
6
6
years of professional experience
Work History
Branch Rental Manger
Penske Truck Rental
01.2023 - Current
- Monitor sales staff performance to ensure that goals are met.
- Developed strong relationships with local businesses to secure long-term contracts and increase repeat business.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Developed comprehensive sales plans that outlined short-terms targets as well as long-term objectives aimed at expanding the branch's customer base.
- Implemented innovative inventory management techniques to reduce vehicle downtime and increase availability for customers.
- Evaluated performance metrics regularly to assess progress towards goals, identify areas for improvement, and make data-driven decisions about resource allocation priorities.
Sales Agent
Liberty National – Harr Agency
01.2021 - 01.2021
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Executed sales strategies to effectively promote insurance products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Supervisor
Taco Bell
06.2019 - 07.2020
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Bachelor of Science - Management
Peru State College
Peru, NE01.2020
Bachelor of Science - Marketing
Peru State College
Peru, NE01.2020
Skills
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Adaptability
- Staff training and development
- Sales strategy development
- Attention to detail
ACHIEVEMENTS
Excellence in Customer Service, Operation Idol District Winner Penske Truck Rental 2022, Student Athlete Peru State College 2016-2020 - Named Team Captain for 2 seasons, Peru State Football Leader Committee Peru State College 2018-2020
Timeline
Branch Rental Manger
Penske Truck Rental
01.2023 - Current
Sales Agent
Liberty National – Harr Agency
01.2021 - 01.2021
Supervisor
Taco Bell
06.2019 - 07.2020
Bachelor of Science - Management
Peru State College
Bachelor of Science - Marketing
Peru State College