Energetic self-motivated individual with years of sales experience. Quick and effective at decision making while maintaining excellent customer service.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Greystar
11.2019 - Current
Worked with property managers to maintain market readiness and facilitate smooth transitions.
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Kept accurate records of all resident and tenant correspondence.
Monitored performance of individual leasing agents and coached on successful strategies.
Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
American Realty Investors
04.2018 - 09.2019
Manage all resident accounts
Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
Communicated with clients to understand their property needs and preferences
Marketed the property to local businesses through collateral, emails and phone calls
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Membership Sales Representative
Equinox
05.2016 - 10 2017
Cold-called active members to build customer-member relationship
Consistently met and exceeded department expectations for productivity and accuracy levels
Identified prospective customers using lead generating methods and performing an average of 50 cold calls per day
Plan and execute cross marketing events to build referral lead generation
Responded to all customer inquiries thoroughly and professionally
Leasing Manager
Greystar
02.2013 - 04.2016
Maintained high closing ratio by successfully completing proper protocol and efficient selling skills
Increased property occupancy and pre lease by successfully completing leasing procedures
Executed making plan by crossing marketing with local vendors and businesses
Managed a team and executed leasing goals to support property occupancy goals.
Completed final move-out walk-throughs for tenants
Generated professional networks by engaging in professional, industry and government organizations
Education
Associate of Arts - Fashion Design
University of Houston
Houston TX
2014
Skills
Fair Housing laws and TAA/ NAA standards and regulations
Experienced in Yardi, OneSite, Rent Cheque, On-Site and Bluemoon software
Skilled in Microsoft Office (Access, Excel, Power Point, Word)
Recognized for excellence in customer service and selling