Markayla Powell
Birmingham,AL
Summary
Dynamic and customer-focused professional with a proven track record at Urban Air, excelling in front desk management and cash handling. Leveraged listening skills and guest relations to enhance customer satisfaction and loyalty. Demonstrated ability in efficient credit and cash transactions, boosting operational efficiency.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Urban Air
02.2024 - 05.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions.
- Greeted guests at front desk and engaged in pleasant conversations.
- Enforced policies and procedures to increase efficiency.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cashier
Chick-fil-A
03.2022 - 08.2022
- Welcomed and engaged customers.
- Built customer loyalty and retention by delivering excellent experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Managed efficient cash register operations.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Wenonah High School
Birmingham05-2024
Skills
- Credit and cash payments
- Listening skills
- Guest relations
- Front desk management
- Registration
- Time management
- Customer service
- Guest services
- Cash handling
Timeline
Front Desk Agent
Urban Air
02.2024 - 05.2024
Cashier
Chick-fil-A
03.2022 - 08.2022
High School Diploma -
Wenonah High School
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