Hi, I’m
Markeisha Brailsford
Miami,FL
Summary
Dynamic and certified professional with a proven track record at Conviva Care Solutions, enhancing coding accuracy and team efficiency. Skilled in ICD-10 Coding and demonstrating exceptional teamwork capabilities, I've significantly improved claim approval rates and maintained compliance with coding guidelines. Achievements include conducting impactful training sessions and auditing for continuous improvement, showcasing a commitment to excellence and detail.
Overview
15
years of professional experience
Work History
Conviva Care Solutions
Medical Coder
06.2016 - Current
Job overview
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Maintained a high level of productivity while consistently meeting deadlines for claim submissions.
- Enhanced team efficiency with regular training sessions on new coding updates and best practices.
- Collaborated with physicians to obtain necessary documentation, improving claim approval rates.
- Promoted teamwork within the department through effective communication and collaboration on complex cases.
- Conducted internal audits to identify areas for improvement in coding accuracy and compliance.
- Generated reports to identify coding trends and discrepancies.
- Verified signatures and checked medical charts for accuracy and completion.
- Maintained up-to-date knowledge of coding guidelines and regulations, ensuring compliance across all coding activities.
- Ensured accuracy in high-volume coding environments, applying codes for over 200 patient records weekly without compromising detail or compliance.
- Followed up with medical staff regarding missing information in patient records.
John Jackson MD
Lead Medical Receptionist
02.2010 - 06.2016
Job overview
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Increased patient satisfaction by promptly resolving any concerns or issues related to appointments or billing matters.
- Supported medical staff through diligent record-keeping of lab results, diagnostic reports, and other vital documentation.
- Provided exceptional customer service to patients, addressing their needs promptly and professionally while demonstrating empathy and understanding.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Effectively communicated appointment reminders to patients through phone calls or email notifications, contributing to a decrease in noshows.
- Reduced wait times for appointments through efficient scheduling and coordination with medical staff.
- Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
- Assisted in the training and development of new reception staff members, increasing office efficiency and cohesion.
Education
Unique Career Academy Miami, FL
CPC from Medical Coding
03.2016
Everest Institute Miami, FL
Medical Assistant from Medical
01.2010
Skills
- Certified Professional Coder (CPC)
- Microsoft Excel
- ICD-10 Coding
- HCPCS Coding
- HIPAA Compliance
- Medical Terminology
- Anatomy knowledge
- Insurance Verification
- Teamwork capabilities
- Data Entry
- Clinical Documentation
- Procedural Coding
- EMR Systems
- Customer Service
- Medical History Recording
- Patient Medical Records Maintenance
- Medical Release of Information ROI processes
- Appointment Scheduling
- Performance Improvement
- Attention to Detail
- Continuing education
Timeline
Medical Coder
Conviva Care Solutions
06.2016 - Current
Lead Medical Receptionist
John Jackson MD
02.2010 - 06.2016
Unique Career Academy
CPC from Medical Coding
Everest Institute
Medical Assistant from Medical
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