Markese Phillip
Palm Bay
Summary
Motivated professional with strong communication and interpersonal skills, committed to delivering outstanding customer service. Focused on continuous learning and product knowledge enhancement to elevate customer experiences. Ready to contribute effectively in a dynamic role.
Overview
4
4
years of professional experience
Work History
Crew Member
Popeyes
West Melbourne
04.2025 - Current
- Prepared food items to meet safety and quality standards, ensuring customer satisfaction.
- Trained new crew members on operational procedures, enhancing team efficiency and service consistency.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food promptly, contributing to positive guest experiences and repeat visits.
Sales Associate /Door Attendant
Goodwill
Melbourne
10.2025 - 02.2026
- Managed inventory by restocking shelves and arranging products to optimize accessibility.
- Supported donation processing by sorting, pricing, and preparing items for sale to maximize revenue.
- Organized and maintained sales floor displays to attract customers and improve shopping experience.
- Educated donors about Goodwill's mission and impact on the community.
Crew Member
Mcdonals
Palm Bay
06.2024 - 05.2025
- Trained new crew members on safety protocols and operational procedures to ensure compliance and team readiness.
- Maintained accurate daily records of transactions, sales, and inventory levels to support operational efficiency.
- Provided exceptional customer service in fast-paced dining environment.
- Kept customer and food preparation areas clean and well-organized, enhancing overall dining experience.
Sales Associate
Dollar Tree
Lawton
10.2022 - 04.2023
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Stocked shelves with merchandise and ensured proper labeling.
- Facilitated product searches, responded to questions, and provided tailored product advice.
- Maintained clean and organized sales floor displays to improve customer engagement.
Cook /Customer Service Cashier
We shuckin
Pembroke Pines
12.2021 - 08.2022
- Resolved customer complaints regarding food quality or service, enhancing overall customer experience.
- Delivered friendly and prompt service, contributing to positive customer interactions and satisfaction.
- Implemented food safety protocols, ensuring compliance with health regulations and safe food handling.
- Sanitized kitchen equipment and surfaces to maintain a hygienic environment.
Education
Associate of Science - Criminal Justice
Eastern Florida State College
Palm Bay, FL08.2027
High School Diploma -
MacAruthur High School
Lawton, OK05.2024
Skills
- Food safety
- Inventory management
- Customer service
- Team building
- Employee training
- Conflict resolution
- Problem-solving
- Time management
- Adaptability
- Communication skills
Timeline
Sales Associate /Door Attendant
Goodwill
10.2025 - 02.2026
Crew Member
Popeyes
04.2025 - Current
Crew Member
Mcdonals
06.2024 - 05.2025
Sales Associate
Dollar Tree
10.2022 - 04.2023
Cook /Customer Service Cashier
We shuckin
12.2021 - 08.2022
Associate of Science - Criminal Justice
Eastern Florida State College
High School Diploma -
MacAruthur High School