Marketta Johnson
Cincinnati,OH
Summary
Proven server at The Cheesecake Factory, adept in liquor, wine, and food service with a flair for engaging guests passionately. Leveraged strong problem-solving abilities to enhance customer satisfaction, backed by a robust work ethic and professional demeanor. Excelled in multitasking, ensuring exceptional service by reading the room and prioritizing guest needs efficiently.
Overview
12
12
years of professional experience
Work History
Server
The Cheesecake Factory
Cincinnati, OH
07.2013 - Current
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Treating every guest as my guest
Maintaining updated knowledge through continuing education and advanced training.
Using every resource and tool to get the job done.
Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Lincoln Academy
Indianapolis, IN11-2011
Skills
Liquor, wine, and food service
Multitasking and organization
Guest engagement
Being passionate about my job
Exceptional customer service
Strong work ethic
Very reliable
Professional appearance
Reading the room
bartender
I have also worked a host of private events as well. Ive also worked for a local bar for 2 years. Im currently taking bartending classes as well.
References
References available upon request.
Timeline
Server
The Cheesecake Factory
07.2013 - Current
High School Diploma -
Lincoln Academy