Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marketta Williams

4995 S Maryland Pkwy #40,Las Vegas

Summary

Dynamic and results-driven professional with extensive experience in customer service at Marshalls. Proven ability to enhance guest satisfaction through effective teamwork and problem-solving. Skilled in time management and proficient in point-of-sale systems, consistently optimizing sales opportunities and operational efficiency. Committed to delivering exceptional service and maintaining high standards.

Overview

8
8
years of professional experience

Work History

Sales Associate

Marshalls
Portland, OR
12.2024 - 03.2025
  • Assisted customers with product selections to enhance shopping experience.
  • Maintained cleanliness and organization of sales floor to optimize sales opportunities.
  • Operated point-of-sale system efficiently for accurate transaction processing.
  • Collaborated with team members to restock merchandise and maintain inventory levels.

Host

Buffalo Wild Wings
Portland, OR & Las Vegas
07.2020 - 04.2024
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
  • Collaborated with team members to ensure timely service during peak hours.
  • Provided menu information and recommendations to assist guests in making selections.

Crew Member

McDonald's
Beaverton, OR, Las Vegas
07.2019 - 04.2023
  • Provided exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
  • Assisted in training new crew members on operational procedures and customer engagement techniques.

Housekeeper

Super 8 Motel
Portland, OR
07.2017 - 04.2022
  • Conducted inventory checks on cleaning supplies to maintain adequate stock levels.
  • Collaborated with team members to uphold high standards of cleanliness across the property.
  • Trained new staff on cleaning procedures and company policies to ensure operational consistency.
  • Implemented efficient cleaning techniques that improved turnaround times for room readiness.

Housekeeper

The D Las Vegas
Las Vegas, NV
12.2021 - 01.2022
  • Maintained cleanliness and organization of guest rooms, common areas, and facilities.
  • Utilized cleaning equipment and chemicals following safety protocols to ensure a safe environment.
  • Assisted in laundry operations, ensuring timely availability of clean linens for guest services.
  • Responded promptly to guest requests and inquiries to enhance overall satisfaction.

Education

High School Diploma -

Reynolds High School
Troutdale, Oregon
06.2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Marshalls
12.2024 - 03.2025

Housekeeper

The D Las Vegas
12.2021 - 01.2022

Host

Buffalo Wild Wings
07.2020 - 04.2024

Crew Member

McDonald's
07.2019 - 04.2023

Housekeeper

Super 8 Motel
07.2017 - 04.2022

High School Diploma -

Reynolds High School