Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Markisha Polk

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional
interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

The Shoe Dept
07.2024 - 09.2024


  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Listened to customer needs and desires to identify and recommend optimal products.

Shift Leader

Tacobell
08.2023 - 03.2024
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Teacher

Little Angels Daycare And Preschool
01.2023 - 07.2023
  • Promoted development of social, emotional, and communication skills in infants.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
  • Monitored classroom to verify safe and secure environment.

Case Manager

K&p Law Office
06.2022 - 12.2022
  • Answered and screened telephone calls, took messages, and provided
    information to clients.
  • Organized documents for filing, maintained client files, and prepared new
    client intake forms.
  • Assisted attorneys with preparing pleadings, motions, briefs, legal
    memoranda and other legal documents.
  • Proofread documents such as contracts, letters ensuring accuracy of
    content before submission.

Shift Lead

Tacobell
06.2016 - 03.2021
  • Provided exceptional customer service and maintained a positive attitude
    throughout the shift.
  • Monitored employee performance to ensure compliance with company
    policies and procedures.
  • Resolved customer complaints promptly and professionally
  • Maintained an organized work environment by delegating tasks to staff as
    needed.

Education

No Degree -

Broward College

High School Diploma -

Blanche Ely High School
06.2018

Skills

  • Verbal/written communication
  • Problem-Solving
  • Cash Handling
  • Time Management
  • Delegating Work
  • Team motivation
  • Documentation And Reporting
  • Small Group Supervision
  • Organization and Multitasking
  • Email and Telephone Etiquette
  • Computer Skills

Certification

  • CLASS D security officer License

Additional Information

i love growing and learning new things in life.

Timeline

Sales Associate

The Shoe Dept
07.2024 - 09.2024

Shift Leader

Tacobell
08.2023 - 03.2024

Teacher

Little Angels Daycare And Preschool
01.2023 - 07.2023

Case Manager

K&p Law Office
06.2022 - 12.2022

Shift Lead

Tacobell
06.2016 - 03.2021

High School Diploma -

Blanche Ely High School

No Degree -

Broward College

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Markisha Polk