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Proven track record in enhancing customer loyalty and exceeding sales targets, demonstrated at Caliber Collision through expert vehicle maintenance advice and effective conflict resolution. Skilled in multitasking and computer applications, adept at fostering trust and managing high-stress situations, ensuring high customer satisfaction and operational efficiency.

Seasoned Collision Estimator with robust experience in assessing vehicle damage and providing comprehensive repair estimates. Strong skill set includes knowledge of auto repair procedures, cost estimation techniques, and insurance claim processing. Notable for improving customer satisfaction rates and streamlining operations in previous roles. Hands-on Collision Estimator with knowledge of diagnostic automotive tools, repair costs and parts ordering. Efficiency-driven, highly accurate and well-organized with open and clear communication style and self-motivated approach. Mechanically inclined with good work ethic. Attentive professional offering several years of experience in working with clients and teammates to create and manage project estimates. Talented in understanding client requirements and expectations to prepare bid proposals accordingly. Focused on maintaining project costs by comparing estimates with project actuals and discussing with decision-makers to devise ways to save money. Highly skilled Cost Estimator with background in accurately forecasting project costs, identifying financial opportunities, and assessing risks. Possess strong analytical skills, adept at utilizing industry-standard software to enhance cost estimation processes. Contributed significantly to optimizing budget allocation and minimizing unnecessary expenses in previous roles, leading to more efficient project execution and profitability. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Adept Collision Estimator with a proven track record at Cerritos Collision Center, enhancing shop revenue through skilled upselling and precise cost estimation. Known for exceptional problem-solving and adaptability, excels in delivering accurate repair assessments while ensuring high customer satisfaction. Balances technical expertise with strong interpersonal communication, driving efficiency and professionalism in high-pressure environments.

I am currently looking to join a team that will benefit from my expertise of the collision repair industry and a place will I will be able to grown within the company. I have a very strong estimating background and continue to learn everyday. My insurance partners and I have great working environment and open communication.

I have over eight years of experience in the automotive collision industry and have worked in both insurance and body shops.

During my time as an insurance adjuster at GEICO, I consistently ranked in the top 10% nationwide and ended my role as a level 2 adjuster. I handled field and ARX/DRP claims in Oregon, Washington, and Florida.

Following my role at GEICO, I became the marketing manager at a small MSO in Oregon and SW Washington. This position allowed me to gain experience in OEM certifications, branding, and networking within the industry via 20 group, OE symposiums, and regional body shop associations. I increased online following and reputation by 40%, held events supporting local businesses while promoting our brand, and engaged our business in giving back to our community and local families.

After leaving the Portland metropolitan, I served as the GM of a regional MSO, Collision Works, in Oklahoma and Kansas, managing a body shop with a monthly revenue of $240,000. I focused on training and motivating the team to achieve their best.

After our company was acquired by Gerber, I felt my specialty was estimatics and transitioned to an estimator role, maintaining an average of 280,000 in monthly sales at 48.8% GP, and a 93%+ CSI without centralized parts purchasing. I specialized in Tesla repairs and procedures, self maintained the production of my repairs. I also supported the team in various areas to ensure our collective success.

My expertise lies in insurance and DRP roles, body shop operations and finances, OEM procedures and certifications, Tesla EV repairs, and more. My ideal role would involve an operations role training and supporting office admin to reach their highest potential while meeting company goals.

Markus Spachholz

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Collision Estimator

Collision Estimator

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Collision Estimator

Collision Estimator

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