Marla Rodriguez
Laredo,TX
Summary
I'm a dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. I'm also a newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Liras Restaurant
Laredo, TX
11.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Supervisor
United States Marine Corps
Fort Worth, TX
07.2022 - Current
- Tracked progress on projects and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Education
South Texas Training Center
Laredo, TX06-2024
High School Diploma -
Nixon High School
Laredo, TX05-2019
Skills
- Safe Food Handling
- Guest Engagement
- Strong Work Ethic
- Supervision and Leadership
- Flexible and Adaptable
- Teamwork and Collaboration
- Decision-Making
- Fast Learner
- Good Communication skills
Languages
English
Professional
Spanish
Professional
Certification
- Food Handlers Certificate
- Bloodborne Pathogens Certificate
- HIPPA Certificate
- CPR Certification
- Phlebotomy Technician Certification (Expected: 06/24)
- EKG Technician Certification (Expected: 06/24)
- Clinical Medical Assistant Certification (Expected: 06/24)
- Administrative Medical Assistant Certification (Expected: 06/24)
Externship
- Have completed 280hrs of externship as a medical assistant working under...
Clinical Skills
- Blood Pressures
- Administering Injections
- EKG
- Vital Signs
- Venipuncture/Capillarity Sticks
- Patient History Intake
- Culture Collections
Administrative Skills
- Good Phone Etiquette
- Knowledge in Microsoft Word/PowerPoint/Excel
Timeline
Server
Liras Restaurant
11.2023 - Current
Supervisor
United States Marine Corps
07.2022 - Current
South Texas Training Center
High School Diploma -
Nixon High School
- Food Handlers Certificate
- Bloodborne Pathogens Certificate
- HIPPA Certificate
- CPR Certification
- Phlebotomy Technician Certification (Expected: 06/24)
- EKG Technician Certification (Expected: 06/24)
- Clinical Medical Assistant Certification (Expected: 06/24)
- Administrative Medical Assistant Certification (Expected: 06/24)
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