Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marlana Holleman

Lompoc,CA

Summary

Proven multitasker and customer service expert, adept at maintaining cleanliness and hygiene standards. At The Hitching Post, I excelled in high-volume environments, significantly enhancing customer satisfaction. Trained new staff in drink preparation and sanitation protocols, demonstrating strong leadership and an outgoing personality. Achieved notable improvements in operational efficiency and team collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender/ Cocktail Server

The Hitching Post
01.2020 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

CNA

Wilcox Mesa Home
Nipomo, California
07.2019 - 06.2020
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Education

No Degree - Nursing

Allan Hancock College
Santa Maria, CA
05.2001 -

Skills

Customer Service

Cleanliness and hygiene

Outgoing Personality

Patience and Tolerance

Strong multitasking

Certification

CNA - Certified Nursing Assistant

Timeline

Bartender/ Cocktail Server

The Hitching Post
01.2020 - Current

CNA

Wilcox Mesa Home
07.2019 - 06.2020

No Degree - Nursing

Allan Hancock College
05.2001 -
Marlana Holleman