Marlana Miller
Lake Jackson,Texas
Summary
Motivated and compassionate worker experienced in the restaurant and home health industry. Proven track record of providing excellent customer service and companionship care. Proven ability to build strong relationships with regular customers as well as clients.
Overview
8
8
years of professional experience
Work History
Server
The Picket Fence
03.2019 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Processed payments and completed register transactions accurately.
- Resolved customer complaints and inquiries in a timely manner.
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Caregiver
Cindy Smith
01.2019 - 06.2022
- Assisted with activities of daily living such as bathing, dressing, grooming, feeding, mobility assistance.
- Administered medications following physician's instructions and documented dosages given accurately.
- Encouraged independence through guidance rather than direct supervision when completing tasks.
- Demonstrated excellent communication and interpersonal skills when interacting with clients and their families.
- Maintained detailed records of patient progress, treatments, medications, and changes in condition or behavior.
Caregiver
Alex Rogner
06.2016 - 12.2018
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Prepared meals according to client dietary requirements.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
- Read and contributed to shift reports and care notes.
- Collaborated effectively with multidisciplinary team members to ensure optimal patient outcomes.
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance.
Education
Associate of Applied Science -
Brazosport College
Lake Jackson, TX05.2024
Skills
- Strong Work Ethic
- Organization Skills
- Effective Communication
- Mobility Assistance
- Compassionate Care
- Medical record keeping
- Medication Administration
- Attention to detail
- Cash Handling
- Exceptional customer service
Timeline
Server
The Picket Fence
03.2019 - Current
Caregiver
Cindy Smith
01.2019 - 06.2022
Caregiver
Alex Rogner
06.2016 - 12.2018
Associate of Applied Science -
Brazosport College
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