Marla Ray McKnight
Winona,MS
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales while making customers feel warm and welcome!
Overview
2
2
years of professional experience
Work History
Sales Associate
Holmes Community College Bookstore
Grenada, MS
08.2024 - 05.2025
- Assisted customers in locating textbooks and supplies, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays to promote sales and improve product visibility.
- Collaborated with team members to achieve daily sales targets and maintain store operations.
- Provided product knowledge to students, assisting with course material selection and recommendations.
- Handled customer inquiries and resolved issues promptly, contributing to high satisfaction levels.
- Conducted inventory checks regularly to ensure stock availability and minimize discrepancies.
Ambassador
Holmes Community College
Grenada, MS
08.2023 - 08.2024
- Assisted in promoting college events and programs to enhance community engagement.
- Coordinated outreach activities to foster relationships with prospective students and families.
- Developed informational materials for campus tours, improving visitor experience and knowledge retention.
- Conducted presentations on college offerings, effectively communicating value propositions to diverse audiences.
- Promoted HCC on social media
Stylist Sales Associate
Engagements Boutique
Grenada, MS
08.2023 - 10.2023
- Assisted customers with styling choices, enhancing overall shopping experience.
- Maintained knowledge of current fashion trends to provide informed recommendations.
- Collaborated with team members to achieve daily sales targets and promote new arrivals.
- Organized merchandise displays to create appealing visual presentations in-store.
- Managed posts for social media accounts to promote sales
Education
Bachelor of Arts - English
Mississippi State University
Starkville, MS05-2027
Associate of Arts - English
Holmes Community College
Goodman, MS05-2025
High School Diploma -
Winona Christian School
Winona, Ms05-2023
Skills
- Customer service
- Time management
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
Accomplishments
Vice President of Phi Theta Kappa at Holmes Community College
Holmes Community College Ambassador
Member of Student Council at Holmes Community College
Vice President of Phi Theta Kappa at HCC
While at Holmes Community College, I served as Vice President for Alpha Mu Beta Phi Theta Kappa Honor Society. For my role of Vice President, I conducted many service projects to enhance our college's campus and I organized functions for the student body to participate in. I was also in charge of helping the President maintain our chapter of Phi Theta Kappa, including our induction ceremony, meetings, and community service involvements.
Languages
Spanish
Limited Working
Timeline
Sales Associate
Holmes Community College Bookstore
08.2024 - 05.2025
Ambassador
Holmes Community College
08.2023 - 08.2024
Stylist Sales Associate
Engagements Boutique
08.2023 - 10.2023
Bachelor of Arts - English
Mississippi State University
Associate of Arts - English
Holmes Community College
High School Diploma -
Winona Christian School