Marleli Pena
Staten Island
Summary
Dynamic Sales Associate with a strong focus on customer service, effective communication, and visual merchandising. Committed to enhancing the shopping experience through attentive service and innovative displays. Reliable team player with strong communication skills and attention to detail.
Overview
1
1
year of professional experience
Work History
Sales Associate
Old Navy, Gap
Staten Island
06.2025 - Current
- Restocked shelves and displays to ensure product availability for customers.
- Processed transactions using point-of-sale systems with accuracy.
- Assisted customers with product selection, sizing, and styling.
- Resolved customer inquiries and complaints professionally to enhance shopping experience.
- Collaborated with team members to achieve daily sales targets.
- Maintained cleanliness of store environment, including floors and displays.
- Arranged merchandise with attractive displays to promote sales effectively.
- Completed daily recovery tasks to maintain organized and productive areas.
Sales Associate
Walgreens
Staten Island
10.2024 - 03.2025
- Efficiently processed customer transactions at point of sale.
- Monitored inventory levels and restocked merchandise as required.
- Collected payments through credit card and cash for customer orders.
- Supported co-workers in various tasks to maintain seamless store operations.
- Stocked shelves, racks, and tables with new and transferred items.
- Resolved customer issues with knowledgeable and friendly service to enhance satisfaction.
- Prioritized and organized tasks to achieve service objectives effectively.
Education
High School Diploma -
Ralph R Mckee
Staten Island06-2026
Skills
- Customer service
- Effective communication
- Visual merchandising
- Team collaboration
- Time management
- Cash handling
- Store opening and closing
- Fitting room maintenance
- Multi-tasking strength
- Exceeds sales goals
- Teamwork and collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Old Navy, Gap
06.2025 - Current
Sales Associate
Walgreens
10.2024 - 03.2025
High School Diploma -
Ralph R Mckee