Marlena Gale
Framingham,MA
Summary
Knowledgeable professional offering many years of field experience. Strong troubleshooter with expertise in diagnosing simple and complex mechanical issues. Looking to apply abilities to challenging, growth-oriented position.
Overview
2
2
years of professional experience
Work History
Game Technician
Puttshack
Natick, Massachusetts
02.2024 - Current
- Patrolled assigned work area, responding to guest service requests and machine service lights.
- Diagnosed and troubleshooted technical issues related to hardware, software, peripherals, games, and accessories.
- Handled customer requests and complaints quickly to improve overall service.
Server
Puttshack
Natick, Massachusetts
02.2024 - Current
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Prepared checks, itemizing total meal costs and taxes.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Event Ambassador
Puttshack
Natick, Massachusetts
02.2024 - Current
- Collaborated with other departments on projects related to the event.
Game Day Ambassador
Puttshack
Natick, Massachusetts
02.2024 - Current
- Dispensed golf balls and checked in guests that were ready to play
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Fulfillment Associate
Target
Framingham, Massachusetts
11.2023 - 01.2024
- Assisted in sorting incoming shipments, verifying products against purchase orders.
- Limited damage to products and orders by using care when choosing items.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Animal Technician
PetSmart
Natick, Massachusetts
01.2023 - 07.2023
- Managed inventory of supplies used for animal care, ordering additional items as necessary.
- Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.
- Prepared reports summarizing daily observations of animal behavior or health status.
- Cleaned and sanitized kennels
- Distributed medication and food
Education
High School Diploma -
Framingham High School
Framingham, Massachusetts07-2022
Some College (No Degree) - Ultrasound
Massachusetts Bay Community College
Wellesley Hills, MACPR Certified -
Massachusetts Bay Community College
Wellesley Hills, MASkills
- Customer support
- System upgrades
- Electronics repair
- Operating systems
- Sales and upselling
- Patience and empathy
- Quick decision making
- Strong work ethic
Timeline
Game Technician
Puttshack
02.2024 - Current
Server
Puttshack
02.2024 - Current
Event Ambassador
Puttshack
02.2024 - Current
Game Day Ambassador
Puttshack
02.2024 - Current
Fulfillment Associate
Target
11.2023 - 01.2024
Animal Technician
PetSmart
01.2023 - 07.2023
High School Diploma -
Framingham High School
Some College (No Degree) - Ultrasound
Massachusetts Bay Community College
CPR Certified -
Massachusetts Bay Community College