Marlene Martinez Castro
Federal Way,WA
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales through exceptional service and problem-solving skills. At Walmart, significantly improved customer retention by leveraging excellent people skills and multitasking strength. Skilled in cash handling and verbal communication, consistently ensuring accuracy and efficiency.
Overview
9
9
years of professional experience
Work History
Sales Associate
Spirit Halloween Store
08.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Walmart
03.2016 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
TJ Max
01.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Brookshire International Academy
La Mesa, CA08-2022
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Sales Associate
Spirit Halloween Store
08.2024 - Current
Sales Associate
TJ Max
01.2021 - 09.2021
Sales Associate
Walmart
03.2016 - 11.2021
High School Diploma -
Brookshire International Academy
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