Marlenne Arellano
Tulare,CA
Summary
Driven and dependable, honed customer service and teamwork skills at Deli Delicious, enhancing service speed and efficiency. Excelled in multitasking and problem-solving, significantly improving customer satisfaction. Demonstrated cash handling proficiency and a commitment to maintaining high sanitation standards, fostering a positive and efficient work environment.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
Deli Delicious
03.2023 - 08.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Crew Member
Raising Canes
05.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Chemistry
California State University, Fresno
Fresno, CAGED -
Tulare High School
Tulare, CA06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cash handling proficiency
- Multitasking and Prioritizing
Languages
Spanish
Native or Bilingual
Timeline
Sandwich Artist
Deli Delicious
03.2023 - 08.2023
Crew Member
Raising Canes
05.2022 - 11.2022
Chemistry
California State University, Fresno
GED -
Tulare High School