Marley Casillas
Aptos,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills
Overview
3
3
years of professional experience
Work History
Property Manager
Cheshire Rio
Aptos , CA
06.2023 - Current
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Restaurant Hostess
Cilantros Parilla Y Cantina
Watsonville
02.2022 - Current
- Balanced cash register at end of shift according to established procedures.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Provided menus and answered questions about menu items and specials.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Watsonville High School
Watsonville, CA05-2023
Skills
- Customer service
- Communication skills
- Team collaboration
- Time management
- Problem solving
- Menu memorization
- Waitlist management
- Greeting guests
- High volume dining
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Property Manager
Cheshire Rio
06.2023 - Current
Restaurant Hostess
Cilantros Parilla Y Cantina
02.2022 - Current
High School Diploma -
Watsonville High School
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